Northpointe Bank College Pkwy, Fort Myers

Northpointe Bank Reviews

• D

  Donna Dunn
  5

  Mike Workman is the best to work with..your bank is great to work with..I can't say enough good..and this was the best experience with a mortgage company..everyone do business with them

• G

  Greer Hall
  5

  I worked with Evan Crume at Northpointe Bank in Ft Myers, Florida and I could not be happier with my experience. I highly recommend Evan and his team. They're 100% responsive, smart and professional, going above and beyond to provide our family with a home loan. Evan secured our loan approval quickly, helped us navigate the process and was able to offer us a very competitive rate. Thank you Evan and the team at Northpointe! I look forward to working with you again in the future.

• M

  Maggie Parsons
  1

  HORRIBLE. This financing company is horrible. Their customer service since my family and I have been affected by covid-19 is abissmal. They will not work with you on missed payments and say they will call you back with 48 hours and you will not receive a call. After having to follow up with them for 3 weeks they told me they couldn't help me and gave me no advice on how to remove the missed payment from my credit. Kelly and Melissa were absolutely no help and despite me being in constant communication with Kathy, she never educated me on what I needed to do and left me hung out to dry. THANKS FOR ABSOLUTELY NOTHING. I'm currently filling out a refinancing application.

• J

  Joshua Roberts
  5

  My repeat experience has been exceptional. Krystal Stearns is an exemplary professional in her field. I’d recommend anyone to use her services, Krystal is polite, friendly, and an expert in the lending experience. Thanks again.

• J

  Josh Campbell
  5

  I met with Chris about a mortgage and he got me pre approved. I hope the seller accepts my offer. Chris was very professional and courteous. I really feel like he went to bat for me and worked hard on this.

• E

  Erelio Cuesta
  1

  I have a mortgage with this bank for 3 years but now I want to take care of my home insurance and taxes and this bank is abusing of my rights,I have been in contact with them by phone and emails and they are liars the continued taking my money and if I stop paying they can damage me credit.

  Response from the owner

  Erelio, Thank you for sharing your feedback and letting us know about this issue. We are sorry to hear you had such a frustrating experience with your request. I believe we were able to acquire the required documentation to process your request this week. Please let us know if you have any additional questions, and we’ll work promptly to resolve the issue. Thank you again for your feedback, and we appreciate your business.