Nissan at Flowers E Jackson St, Thomasville

Nissan at Flowers Reviews

• L

  Linda Landrum
  5

  Bought my new maxima from flowers . Jacob the sales guy was great to deal with . Well mannered , very nice , and did exactly what he told me he would . Thanks so very much Jacob . Will definitely buy here next time .

  Response from the owner

  We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

• S

  Sonja Scott
  5

  My most recent experience at Nissan was excellent. Everyone was very nice and I left a very satisfied customer. I will definitely recommend Flowers Nissan and Jacob Dubose to others in need of a new vehicle.

  Response from the owner

  Hi Sonja Scott, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

• S

  Shirley Toliver
  4

  The Team at Flowers are always kind and willing to serve. I called ahead and made an appointment but when I got there they had not recorded the appointment time. The serviced my vehicle any ways and with a smile.

  Response from the owner

  Thank you for the feedback and kind words.

• L

  Linzy Watson
  1

  My husband and I were in process of buying a used truck through them and we were having trouble with getting my proof of income due to the way my boss does his accounting. While we were getting that taken care of, they sold the truck out from under us to someone else. They told me and my husband that the truck was ours and that we would not have anything to worry about. They stopped taking our calls as well when they found another buyer for the truck. All of this happened within 2 to 3 hours time span. If you honest people and trustworthy people don't go to Flowers Nissan. So you can say that I don't believe that I will be taking my business there or referring anyone there ever again.

• A

  Ashley
  1

  They will never receive service from me again. I took my car there for service due to my co worker recommendation. I needed brakes and a oil change, I showed the service person a coupon for a $29.99 oil change and asked them to check my brakes. One example they came back and told me that I needed both sets of brakes, I called Kraft Nissan in Tallahassee to see their brake prices, I was quoted $139.00 from Kraft and the guy at Flowers at flowers told me that the price they give me could not be the price for Nissan brakes. One I received my bill I called them again to verify if there brakes are Nissan issued brakes and the guy said yes, the service guy still stated that wasn't the cause. Kraft total price is 139.99 per axle and I paid $170.0 per axle at Flowers. I felt as though the service man was dishonest and said whatever so they wouldn't have to do a price match. The coupon for my oil change was never applied. I left a message for the service manager and no one has return my call did not take your car to them. They're dishonest.

• K

  K.A.M I am
  4

  I love my car . Okay it's been about 7 months since I got my truck. So far it's been running pretty well. My AC is making me a little nervous. It shakes , the hood shakes a little too. I don't have any other issues with the vehicle..

  Response from the owner

  We are thrilled that you are loving your car! We are very happy to have provided you with such a positive experience! We look forward to your next visit.

• J

  Jocelyn Givens
  5

  My husband and I purchased a 2014 Altima from Flowers almost two months ago and had a MUCH better experience here than at Kraft in Tallahassee (see that review for details). When I was looking for information on dealerships, the reviews helped me, so I wanted to leave one while it was on my mind. Our salesman, Conrad, actually worked on the Honda side. We were considering both Honda and Nissan, which made Flowers convenient for us. He stayed late on a Friday to wait for me to come to Thomasville after work (I live in Tallahassee), wasn't pushy, was patient and let me test drive multiple cars to make my decision. Once we chose a car, we did have to negotiate some to get the price we wanted, but both Conrad and the sales manager were polite through the entire process. We weren't made to feel bad for negotiating. The next day when we finally settled on a deal that worked for all parties involved, my new car was waiting for me washed and ready to go when I made it to the dealership. I can't comment on the finance department, because other than signing my paperwork for my bill of sale, proof of insurance, and title, we financed through our bank. I was given a very thorough tutorial on my car, a tour of the dealership and sent on my way happy! Later on, we received gourmet cookies and mugs in the mail with a thank you card. My only qualm was that the selection wasn't as large as some other dealerships. However, I would definitely purchase from here again.

• G

  Gene Taylor
  5

  We recently purchased two new vehicles from Flowers Nissan and had a good experience both times. Our salesman, Jeff Mann, was very accommodating and a pleasure to work with. All the other personnel we interacted with, including Ann in the business office, were also very friendly and quite helpful. We would gladly recommend Flowers Nissan to our friends.

• M

  Mimi Parrish
  5

  Timely service and great attitude and assistance from Jason Carroll

  Response from the owner

  Mimi Parrish, thank you for your kind review; we are happy to pass along your comments to the team here at Flowers Nissan! We look forward to your next visit! Take care!

• B

  Benjamin Greenfield
  1

  At first, when I purchased my 2018 Nissan Murano at Flowers Nissan, Thomasville, GA, it was a great experience. From there, it went downhill. Service was less than expected. I had issues with my anti-collision radar as well as my cruise control shutting down unexpectedly, and it wasn't until 10,000 mi service I was told "we'll order the parts and in 2-3 days we'll give you a call". Then call never came. A letter to Gary Loyd (allegedly service mgr) got no acknowledgement or response. I finally had had enough and contacted Kraft Nissan in Tallahassee. David Lanier, service mgr. personally handled my vehicle, when I merely stopped in to introduce myself. It took 5 hrs but my anti-collision radar WAS defective and replaced, the cruise control mechanism also replaced, Flowers Nissan hadn't aligned/balanced my tires after tire rotation (nor was it offered) at 10,000 mi. Kraft Nissan took care of it. A broken passenger clip was also replaced/repaired. $1100 worth of repairs ALL under warranty! I will never go back to Flowers Nissan, nor would I ever recommend them. You'll do a lot better at Kraft Nissan.

  Response from the owner

  Mr. Greenfield, it is obviously unfortunate for us to hear your story, especially when your experience with us started so well. This is not the type of service we strive to provide. We have many loyal customers who love their experiences in both sales and service. But ultimately, we are human, we're not perfect, and sometimes we may not get it right. None of that matters (nor should it matter) to the individual on the receiving end if we drop the ball. For that we sincerely apologise. We are investigating the matter and will reach out to you personally to express that. Nonetheless, we appreciate your business and will still be here for you should you need anything in the future.