Newton Nissan South US, Shelbyville

Newton Nissan South Reviews

• S

  Shannon Case
  1

  Fake promises and too many apologies with no call back and just pure lies that all I got from Michelle. I needed a warranty information for my 2016 Nissan Pathfinder and no call back she promised to call back but no call back , I got tired of her lies so I went down to Murfreesboro Nissan I ended up with and new pathfinder she claims to be the finance director if that’s true then you guys have some issues on your hands and you need to fix it I use to love Newton Nissan but having the wrong people in the wrong position makes a huge difference. Thanks for nothing

  Response from the owner

  Hi Shannon, Thank you for taking the time to share your feedback. Unfortunately, we have checked all our systems and have no record of your name in our database. We are sorry to hear of your warranty issues, but we have no record of trying to help you. If there is anything we can do, please email us your contact information at [email protected], and our General Manager will reach out. But if not, we wish you all the best in your new Pathfinder. Thank you. Sincerely, Katie R.

• F

  Felicia Juarez
  5

  Had Markus William as a sales rep and had the best experience and and great time .Markus was very respectful and professional I would refer anyone to him . And I bought a 2020 Nissan Versa and absolutely love it thank you Markus williams

  Response from the owner

  Thank you for sharing your story with us! We're so glad you could find the Versa that you love!

• T

  TCRandom
  5

  I stopped by Newton Nissan South to look at vehicles and get an idea of what I might purchase in the near future. A short time later, I'm pulling out of the parking lot in a brand new 2019 Altima SV. Tyler Phillips was the sales associate I worked with and he went out of his way to make sure I had an experience unlike any other dealership I've visited. And he succeeded. Tyler took his time, so I never felt rushed or pressured to buy. He showed me a variety of vehicles based on the factors I had given him up front to make sure we found the perfect vehicle suited to my needs. He explained the features of each in phenomenal detail, letting me know the pros and cons of each as it pertained to what I wanted in a new car. I eventually decided on the Altima as it checked all the boxes and more. Honestly, I never imagined myself driving a Nissan. But because of the high level customer service and all around phenomenal experience at Newton Nissan South, I not only find myself driving a new Altima today, but also loving every second of it!

  Response from the owner

  TC thanks so much, we are so glad we were able to help.

• K

  Kevin Baker
  5

  I came in with an issue with the air conditioning on my 2007 Nissan Titan. The staff was friendly and quick to diagnose my problem. Although i decided to make my repair later on. The staff did not push me to make a repair that i wasn’t ready to pay for. I appreciate that

  Response from the owner

  Kevin, Thank you so much for sharing your story with us. We really appreciate your kind words! We always strive to have a no-pressure atmosphere, on both the sales and service side. Please let us know if you need anything further! Sincerely, Katie R.

• D

  David Anderson
  5

  I was at Newton Nissan today for a repair of an oil leak and it was found that the crush washer had a defect where it had a split in the washer itself. It was replaced and they topped off the oil and cleaned up around the area of the oil pan. Everything was taken care of and I’m very happy. I appreciate the help that Scott provided and everyone at Newton Nissan thank you!

  Response from the owner

  David, Thank you for taking the time to share your feedback! We are happy to have discovered this issue in service before it became worse. Thank you for trusting us with your vehicle's care! Sincerely, Katie R.

• J

  JK VanFleet
  4

  Getting maintance done at Newton Nissan South was pretty painless. Our appointment time was homered, they had refreshments for kids and adults. Plenty to keep us occupied while we waited for our vehicle. Staff was courteous and professional.

  Response from the owner

  JK, Thank you for taking the time to share your feedback with us! We're happy to help anytime! Sincerely, Katie R.

• M

  Mitch Bond
  5

  The staff was very friendly and welcoming. In the times I have been there since I purchased my car, I don't think I've passed a staff member who didn't say hello. They are very informative, answering any and all questions I had. Would definitely recommend.

  Response from the owner

  Mitch, Thank you so much for taking the time to recommend us! We really appreciate it! Sincerely, Katie R.

• J

  John Miller
  5

  Ben Nichols was very polite and helpful. He made it a great experience. I would buy from him again. Thank you Sincerely John Miller

  Response from the owner

  Thank you for taking the time to share your experience with us! We're so glad you had such a great experience with Ben!

• R

  Robyn
  5

  Mark was amazing... they helped me and worked with me. They made sure that I left happy. I truly appreciate Newton Nissan. This will for sure be my go to dealership!! Thanks Newton Nissan and thanks Mark!

  Response from the owner

  Robyn thanks so much! Mark is great we are so glad you got to work with him.

• D

  Dianne Patton
  5

  We had tried several times in a year and half to trade our vehicle for a new one. Finally we went and seen Tori A. And she was amazing! She went above and beyond to get us what we wanted. The next time we encountered her she wasn’t as friendly but that’s ok we got what we wanted!

  Response from the owner

  Dianne, Thank you for taking the time to share your story with us! I am sorry to hear that our sales consultant wasn't as friendly as you hoped, but I'm glad that ultimately you got what you wanted! That's exactly what we're here for. If there is anything else we can do to help, please do not hesitate to reach out. Sincerely, Katie R.