Neighborhood Credit Union W Wheatland Rd, Duncanville

Neighborhood Credit Union Reviews

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  Doriscina Hall
  5

  Love,Love ,Love the Duncanville branch!!! They are very helpful with whatever issues you are having. They are patient with their customers and very kind. I highly recommend this location!!!

  Response from the owner

  Thank you so much for your review, Doriscina! We are happy that our Duncanville team was able to help get you taken care of! We really appreciate your business and hope you have a great day!

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  Mary Lucero
  5

  I love my Neighborhood Credit Union in Duncanville. The people there are so helpful and patient. They listen to my needs and help me to do what I need to get done. I moved here a year ago from another state, they are a sister bank to the credit union I used. They are helpful when i have to do any translation with the others credit union bank in the state where I moved from. I will and have recommended my Neighborhood Credit Union to my friends and family. I am very happy with my choice of credit unions. Thank you for have wonder emplees there.

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  minnie currie
  5

  Stephanie was very professional and helpful with me. Very patient went above and beyond to help me thank you!

  Response from the owner

  Hi Minnie, thank you so much for the kind words! We're happy that our Duncanville team was able to help you! We appreciate your membership and hope you have a great day!

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  Larry Johnson
  5

  Awesome place. Went in to open a checking account and walked out with so many options. Matthew and Jocelyn are very professional. Explained the process to me. As simple as it sounds they both put for extra efforts to help me accomplish goals I have had for a couple of years. I consolidated all my debt and so begins a new relationship with a awesome credit union and a great staff. Looking forward to many years with this one. Thank you guys so very much for all your help, efforts, and direction. 10 STARS FOR THIS TEAM!!!

  Response from the owner

  Hi Larry! Thank you for your kind words! We are happy to hear that Matthew and Jocelyn were able to help you. We will be sure to pass this along to them. They definitely go above and beyond for our members. We appreciate your membership and hope you have a great day!

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  Donna Libby
  1

  There aren't enough branches in Oak Cliff. I have to drive to Duncanville since the Cockrell Hill branch is closed. There used to be "shared banking" and I used City Credit Union about 7 minutes from my house. I chatted online about starting up the shared banking concept again. I'm not too confident.

  Response from the owner

  Hi Donna, we are disappointed to hear that your experience with us has been less than exceptional, but we appreciate the feedback. I have sent your review to the retail department, so they are made aware. We are actively looking for a new location in the Oak Cliff area and hope to find one soon. We very much appreciate your membership, and if you have any other concerns, please reach out to us at [email protected] with any other concerns.

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  lydia cortez
  5

  Marco Hinojosa was very helpful in the process of an auto loan. Very prompt in returning my calls and answered all my questions. Marco is very knowledgeable of the process system. Thank you Marco. Robert

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  A B Squad
  5

  Everyone was very friendly and efficient. From the window clerk to the manager, this team was very helpful

  Response from the owner

  Hi AB, thank you so much for the kind words! We're happy that our Duncanville team was able to help you! We appreciate your membership and hope you have a great day!

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  precious luster
  5

  Ms. Brittani was exceptionally helpful in opening my account. She was patient and very knowledgeable of her job.

  Response from the owner

  Hi Precious, we're happy that you have had good experiences with our Duncanville team. We appreciate your kind words and hope you have a great day!

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  Tam Tam
  5

  Wonderful!! Especially with the helpful Ms. Jocelyn Jarvis!

  Response from the owner

  Hi Tam, thank you for your review! We are happy to hear that our Duncanville team was able to get you taken care of! They always go above and beyond for our members. We appreciate your membership and hope you have a great day!

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  DeWanna Willis
  5

  Great Experience Opening Accounts For My Daughters! Witnessed Great Customer Service From Furman!

  Response from the owner

  Hi DeWanna, we're happy that you have had good experiences with our Duncanville team. We appreciate your membership and hope you have a great day!