Navy Federal Credit Union Black Mountain Rd, San Diego

Navy Federal Credit Union Reviews

• P

  Pelumi Olaleye
  5

  First time visiting this location. COVID-19 regulations were adhered to. I had a transaction that had to made inside so I stayed outside as a he signs directed. There was no line when I went so the customer service representative escorted right inside & another customer service representative helped me with my transaction. I will be using this location again.

• D

  Derek Zovanyi
  1

  Navy federal credit union online is fraudulent do not bank with them they do not put the customer first!!!!!!!! Navy federal credit union needs to improve their customer service online I just received a letter in the mail telling me that because of the illegal hackers in this world hacking peoples bank accounts that I am being punished and can no longer have a debit card! I gave this bad review because I spoke to many people online and they said that this cannot be reversed that I cannot have a debit card for two years! I served in the military for 25 years and now I am being punished by my credit union because of illegal hackers! I have no control over hackers the system for navy federal credit union notices this and punishes the consumer fraudulent activity is not the consumers fault!

• L

  Lamar Nash
  4

  First visit to this new location. After spending days being frustrated with the app I already had a negative attitude walking in. Within 1 second I was not only seen but well taken care by their representative Ciara. Highly recommend this location and their associates

• J

  Jennifer Jackson
  1

  The reason I give them a low rating is because.;Why does your office hours state until 6 pm but at 6:55 you doors are closed and locked. If your going to close your doors before 6 pm then your hours of operation is not til 6 pm.

• B

  Brandon Ihde
  1

  Rushed to the bank to make it before they closed. Was at the door at 530p. Employee helped a customer out the door and closed it in my face. "We're closed." Refused to let me in. I would have taken 5 minutes. Great customer service.

• k

  katherine Delos Santos
  5

  This Navy Federal in Mira Mesa is very polite and professional. I have been to many Branches in San Diego and this is far most a 5 star Branch.

• D

  Danny McGuffin
  5

  Simply the best credit union around. First used them in 2001 in Florida, then moved to SD and been using the one off Black Mountain since it opened.

• A

  Amy Grady, BSW
  5

  Never loved a bank like I love them. Always have HUGE conversations with the tellers when I come in. Always fun!

• H

  Hyper Sonic (Hypersonic)
  5

  Convenient drive through ATM with cash deposit. Best credit card rates in the country.

• L

  Lentes Claros
  5

  Excellent bank and services, this location is fresh, modern, friendly and new facility.