Mutual of Omaha Mortgage Indian Creek Pkwy, Overland Park

Mutual of Omaha Mortgage Reviews

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  James Sinclair
  5

  Dane Kaplan was the agent I worked with to refinance my house. He is a great guy. He is very knowledgeable, extremely friendly and easy to talk to. The other thing I greatly appreciated about him, was the way he kept me informed on what was going on during the entire process. He always made himself available for any questions or problems I might run into. Even when I left a phone mail, he got back to me as soon as he could to answer a question or explain a process we were going through. I was always " in the loop" and he kept me informed about everything that was happening. It made the entire situation move forward without any anxiety or nervousness. I would highly recommend him to anyone.

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  Lucas Moreno
  5

  We recently refinanced our home and worked with Dane Kaplan. From the beginning of the process and all the way through to the end, Dane was attentive, organized, personable, and eager to answer questions. If clarification was needed, Dane made sure to get the correct information and respond quickly. We were never left hanging, left with questions unanswered, or left not knowing what the next step in the process would be. If another department had to take over, they had all the information necessary to proceed. This is the hallmark of good communication. Financing is a very complex process with a lot of moving parts. It is difficult to get things to move this smoothly. When the process does move this seamlessly, it is because of the people working behind the scenes, and people like Dane communicating efficiently and effectively with all parties on a consistent basis. Thanks Dane!

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  Elizabeth Koniz
  5

  Worked with Dane Kaplan at Mutual of Omaha. He was a straight shooter who helped us gain a thorough understanding of our options and got us the best deal for our situation. He was knowledgeable, patient, friendly and hard working. We couldn't recommend him more highly.

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  Candy Peter
  5

  Bill was excellent in guiding us through the refi process. He explained what needed to occur, he kept us informed as to what the next steps would be, and he was REALLY responsive without being obnoxious. Don't know that rates can go much lower, but I would certainly enjoy working with Bill again.

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  Suzy Fuller
  5

  Refinancing a mortgage can be stressful, especially for the self-employed. Thankfully, we were able to work with Dane. Not only did he get us a better rate than the companies that claimed they had the best rate, he worked with us through the entire process. We had so many quirky little things come up, including a mistake our last lender made when we originally purchased the home. The stress would build. Then we would talk to Dane, and he would absorb that shock, give us helpful advice, and assure us we were on the right path. Adding a twist to the mix, we made it a horse race between Mutual of Omaha Mortgage (MOOM) and another popular lender; they made us fear choosing someone else, saying we would never be able to close at the rate MOOM promised. They were faster, but that was the only advantage. Here is what Dane was better at: 1. He got us a better rate. 2. He got us better closing costs, even though initially it was the other company that looked like the better deal. (It was almost comical to see, with each iteration of documents sent, the MOOM closing costs go down and the other lender's costs go up.) 3. Dane listened to our concerns and responded with real information instead of scare tactics. 4. He got it right the first time. Whereas the other company kept making little mistakes, which made for a flood of paperwork, as they kept sending out corrections. 5. When we got nervous because the other company was ready to close and was applying pressure--making us feel like we would miss out on the current low interest rates--Dane pushed hard to accommodate us. If we had NOT gone with Dane and MOOM, we would have closed sooner. But I'm quite certain we would have been sitting in a puddle of buyer's remorse, right now. Having faith in the consistently superior service we received from Dane means that we closed a few days later, but with a better deal and invaluable confidence that we backed the right horse.

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  Doreen Thornton
  5

  William Naulty is a great person to work. He kept me aware and notified me about my loan process. I also worked with David Kang, a member of his staff who was equally informative regarding my loan. I would without a doubt refer Willam Naulty to handle your losn.

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  justin k
  5

  Dane made our refinance absolutely painless. He explained everything thoroughly, was always available to answer any questions, and even managed to get our closing costs reduced. Would use them again in a heartbeat.

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  jim herron
  5

  William Naulty and his staff at Mutual of Omaha refinanced our home recently. They were with us through every step in the process. Mutual of Omaha's team is exceptionally organized. My wife and I would highly recommend them to anyone wishing to refinance their home. Thanks William!

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  Bill Shroyer
  5

  Working with Bill NAULTY and BO BIGLEY was a smooth process. They were a great team. Both worked very well together. They answered all my questions with full explanations that you can understand. Working with them is like working with two good friends that you can trust completely. I would reamend to every one Their services.. To be clear I LIVE IN nO.rth Carolina .Their office is in NEBRASKA. We in no way new each other before I started my application. I closed my loan with the felling I made two new friends. highly recommend their services.

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  Omar Alamillo
  5

  William was excellent providing us the documentation timely and easily to access. All our questions were answered and have nothing but the outmost gratitude for handling our refinancing process.