Mountain America Credit Union S State St, Salt Lake City

Mountain America Credit Union Reviews

• S

  Samoana Matagi
  5

  First time I have been to a bank that takes care of their customers first! Christina did an awesome job of getting all the good rates on my car and my house!

  Response from the owner

  Thanks for sharing your experience with us, Samoana! We'll be sure to share your kind words with Christina and her team!

• J

  James Mcbroom
  5

  My experience with the credit union has always been great. I have been a customer of Mountain America for almost 30 years. Recently Bri at the Metro Branch refinanced my car loan which will save me a lot of money over time. She was very professional and knowlegible. She is one of the reasons I intend to stay with the credit union for years to come.

  Response from the owner

  James, Thank you so much for the 30 years of loyalty. I hope we can continue to give you excellent service for 30 years more!

• E

  Emily Lucia
  5

  I’ve been banking with Mountain America for years. I trust them. I believe they have made everything from simple banking to taking loans out very easy. I’ve always been treated well with every visit.

• T

  Tawna May
  5

  My first ever meeting with MACU was fantastic from start to finish. I went to the downtown SLC Branch and met with Bri to open an account and begin talking about refinancing my car. Not only did we refinance my car to a 50% interest decrease, I also paid off my pay day loan and refinanced that from 76% all the way down to 12%! I highly recommend this Banking Service and am confident I'm on the right track to better financial life story. Thank you MACU!

• S

  Scott Sorensen
  5

  I've banked with MACU for 28 years. We've had a couple Home Equity loans, multiple car loans, and a small business loan. Staff has always been very friendly. The web and mobile apps are fantastic (intuitive and easy to use). ATM and branches all over the place and convenient (even in Kamas, UT). Visa rewards program could be better.

  Response from the owner

  Scott, Thank you so much for your long time loyalty. We really appreciate it! I hope that we will always continue to provide for your needs and give you the service you deserve!

• V

  Valerie Smith
  5

  This branch is awesome. If you’re sitting and waiting for more than 2 minutes, you’re bound to have someone come and ask what you need help with. So attentive! Also CJ is the best banker EVER.

  Response from the owner

  Thanks for sharing your amazing experience, Valerie! We’ll be sure to pass your kind words on to our team!

• P

  Paul Johnson
  5

  I've been a customer for 14 years! Numerous loans, credit cards, accounts. I couldn't have ended up with a better financial partner. MACU puts the big banks to shame. Never once have I been treated as anything but a unique individual. This is what community banking should look like.

  Response from the owner

  Paul, Thank you very much for your kind words and the great review! It is very much appreciated. I hope that we continue to exceed your service expectations! If we ever don't, feel free to email us at [email protected]. Have a great day!

• N

  Natanni Simon
  5

  I came in here with my husband and needed to get a debit card printed off, we were informed due to some circumstances we were unable to... I needed to access some funds that day that had been transferred but had no way of doing that with no debit card. Bronson was amazing! He was so helpful in finding an alternative so we were able to get the money withdrawn that day. He was very efficient and caring in his work. Thanks Bronson!

• J

  Jake Wight
  5

  I visited this branch with a particular request that required the teller to put in a moderate amount of footwork to find me some answers about information on my account, and to help me with a form I very much needed. She did everything she could do for me, and then some! She made a special printout of the details I needed, and she just helped me feel important and comfortable during my visit there. It was a very light and pleasant experience.

  Response from the owner

  Jake, Thank you for taking time to provide us with a great review and feedback about your recent interaction with our 735 S. State Street Branch. We appreciate and value your business. I have sent your comments to our Management Team for review and celebration. Member feedback is very important to us so we invite you to continue to let us know if we are meeting your service expectations. Have a wonderful afternoon!

• K

  K.D. Bracken
  5

  I have never had a more easy, smooth and professional experience in getting a loan from Mountain America Credit Union. James longaker who helped me get the loan was very professional and made it very easy. I am now a member of Mountain America Credit Union and I'm proud to say that. And thanks to James I am now driving my dream car.

  Response from the owner

  KD, Thank you for the great review and feedback about your recent interaction with James. We appreciate and thank you for your business. We're very happy you decided to open an account. We hope you'll be very happy with the products and services at Mountain America. Have a great afternoon!