Chase Bank E 400 S, Salt Lake City

Chase Bank Reviews

• J

  Jennifer Ha
  2

  It’s super annoying to have to make an appointment 2-3 weeks out to open an account. They don’t allow customers to use their bathrooms. Pretty lame.

• T

  Taylor Atkinson
  5

  I love coming here to deposit my payments for my work. They are always so friendly and quick. Anissa knows me by name so that is always awesome!

• P

  Patrick Hovsepian
  5

  I had credit card with Chase for some years and decided to finally move away from my credit union entirely. I opened up a new account and had to make several visits to this branch to get fund transfers finalized. Every single visit was a pleasant experience. Sure, there was one time where there was an hour wait but that was a non-issue for me. I think they offer scheduled appointments. They also did not turn me away when I arrived a half hour before close like some other reviews have mentioned. Regardless, the staff were kind, patient, and thorough when assisting me and I highly recommend this branch.

• B

  Brent Yaroch Rocque
  1

  Chase is the worst bank I’ve ever encountered. Despite making sure I would not have any fees with my accounts they have been charging me monthly and random fees. I asked that they return me these funds but they would not do so. This is stealing with justification by “fine print.” I was reassured upon account opening that I wouldn’t have any fees. This is dishonest, predatory and unfair. I hope this bank fails. I came in good faith to do business with chase but their practices are akin to that of a filthy animal.

• A

  Aparna Ramtirthakar
  5

  I went in to link my SSN to my account, transfer my foreign currency from my forex card into my account, and get some quarters. I appreciate Daisy's patient help through it all. I have always received correct information and good help from all tellers I've interacted with at this branch. Always look forward to visiting.

• G

  Girolamo Francesco Messeri
  5

  Great bank! The employees are nice and always accommodating, they are professional and well mannered. They They are very knowledgeable about the different services! I will always bank with Chase

• Y

  Yaroch Rocque
  1

  What a waste of time working with Chase. They have been taking fees from me for months for alleged services. They will not return them. I came in good faith to start business accounts and I was assured I would not be charged any fees. Either the agent that set me up was completely incompetent and/or a liar or this is a predatory and disgusting organization. I will be closing all my accounts with chase. What a colossal waste of time. You are crooks. Shame on you.

• A

  Alef Kuhl
  1

  Came here to get help, these people didn’t even stood up neither a “ how can I help today?” Horrible service no wonder why they have 2.7 stars in this specific location.

• B

  Brittany Leonard
  5

  This branch is amazing! Daisy has helped me a few times now and she's been amazing every time. Her interactions with customers are always impressive and she's always found solutions when I have problems.

• A

  Anonymous User
  1

  Made a in branch check deposit of $2,500 I’ve had this account for 3 yrs now. Average of 10,000-17,000 per month in credits. Today my scholarship check was placed on hold. I asked the representative before I deposited if I needed to just go to a Wells Fargo Branch. That agent assured it would be ready as of 9/13 These funds have to be specifically used for my school book and computer. Classes have started today and unfortunately I cannot use my own funds per scholarship funds policy. This I’ve been on hold for 1 hr waiting for deposits team. This issue still hasn’t been resolved!