Mortgage One Fenton S Adelaide St, Fenton

Mortgage One Fenton Reviews

• C

  Carrie Price
  5

  Jim and Shanna are by far the best in the business! They know what they’re doing, they handle the unexpected and they deliver with such professionalism. I can not thank them enough for holding my had during my extra challenging purchases! You have a customer for life 😊

  Response from the owner

  Thank you so much for the wonderful review Carrie! We are so happy for you and very much value having you as a customer for life 😊

• L

  Lillian Neusius
  5

  It was an absolute pleasure working with Jim throughout the mortgage process. I do not know of another lender that would go as far as to run our numbers during late night phone calls to see what our options are/different avenues we had available.. especially in a crazy market like today. My husband and I were beyond ecstatic with just how much Jim had worked with us through the transaction to make sure we were comfortable the whole process. He was upfront, honest and extremely knowledgeable in today’s market and helped navigate it’s crazy waters. If you are looking for genuine, honest and professional service.. look no further. Thank you Jim, for helping us get into our dream home. We could not have done it without you and we will always recommend Jim to everyone we know!!

  Response from the owner

  You are so welcome, Lillian! It was truly a pleasure to work with you and Austin through your home buying journey. Providing the right information to help my clients make the best informed decision possible is what we strive for. Thank you for your kind words and congratulations again on your new home!

• A

  Austin Dalessandro
  5

  As a fellow loan officer I was extremely impressed with Jim’s helpful and resourceful nature throughout the process. When it came to running numbers he certainly took the load of my shoulders and worked late into the night to make sure we were in a good position to make offers that eventually did get accepted in this wildly volatile market. Jim went above and beyond and provided a top notch level of service to my wife and I. Looking back I don’t see the process going as smoothly as it did without having Jim in our corner! Thank you so much Jim & Shanna, our process as first time homebuyers went extremely smooth due to your high level of competency!!

  Response from the owner

  You are so welcome, Austin! Going through the home buying process as a buyer vs a loan officer gives you a lot of respect and insight on what our clients go through. I am so happy that your were able to receive the same experience that we provide to all of our clients. Providing the best service is what it's all about :) Congratulations again on your home purchase!

• E

  Elizabeth Buzo
  5

  Jim and his team were amazing to work with! Everything was easy to fill out and uploading documents in the app made the process quicker and more efficient. 100% recommend working with Jim!

  Response from the owner

  Thank you so much for the wonderful review, Beth! Yes, we certainly try to make the mortgage process as easy as possible 😊. Congratulations again on your new home!

• B

  Brent Cleary
  5

  I am so glad to have been referred to Jim Papatheodore at Mortgage 1. As a first time buyer I wasn’t sure what to expect. With Jim’s integrity and connection to other great people we made the dream come true! Even though the process can typically be a grueling experience, they made it simple and easy to understand and they were with me the entire way. I highly recommend Jim Papatheodore and his services. I’m excited to tell everyone about my time working with them.

  Response from the owner

  Thanks so much for the great review Brent! We certainly do everything we can to walk our first time home buyers through each step and make it as simple as possible. I super appreciate you recommending me and look forward to assisting you and your friends and family in the future. Congratulations again!!

• S

  Shelly Gillett-Behrens
  5

  Jim is the BEST! He’s friendly, professional and patient. He explains everything really well so you can understand the process of purchasing or refinancing. My husband and I have gone to him twice now and wouldn’t dream of going anywhere else! I highly recommend Jim!

  Response from the owner

  Thank you SO much for your awesome review, Shelly! We appreciate you trusting us once again to assist you and for recommending us!

• w

  wade scott
  5

  Incredible experience! The team at Mortgage One Fenton was fantastic! They responded to any and all questions very quickly and the process was smooth.

  Response from the owner

  Thanks for the great review, Wade! We certainly do our best to provide every client with the best possible experience. Congratulations again on your new home!

• S

  Samantha Barron
  5

  Jim was friendly, informative and all around easy going. He made the whole experience such a walk in the park. He had no judgement in the questions we asked and gave such detailed answers for us to fully understand. It truly was such a great experience for first time home buyers!

  Response from the owner

  Thanks so much for the wonderful review Sam! I like to take an educational approach with my clients and welcome all questions to ensure my clients are comfortable with the loan option. Thank you for trusting us to assist you, we appreciate you!

• T

  T McKnight
  5

  This was the second time my husband and I worked with Jim to purchase a new home. He was knowledgeable, professional and provided stellar customer service. We appreciate your help during this process. Thank you Jim!

  Response from the owner

  Thank you so much for the wonderful review and for choosing me once again to assist you with your home loan! It was absolutely our pleasure. Congratulations again on your new home!

• M

  Marcia Watson
  5

  Jim is the absolute best! He eased my mind and went beyond the norm to make my home purchase possible. I am in my forever home due to his dedication and hard work. If you are looking for a mortgage, please call Jim! Oh! The gift for my new home was fabulous! Thanks!

  Response from the owner

  Thanks so much for the wonderful review Marcia! For my team and I, it's about helping others which sometimes means a little more work than others. Seeing the joy we bring to others when they take ownership of their new home makes all the hard work worthwhile. Congratulations again on your new home and you are welcome for the gift!