Mission Federal Credit Union N El Camino Real, Encinitas

Mission Federal Credit Union Reviews

• V

  Vicky Sahami
  1

  Do not bank here. We have been trying to close an account from out of state and get money transferred to a different bank since mid October with no success. We are regularly hung up on, notarized paperwork was required and provided and then proved to be a waste of time as it made no difference, verbal assurance that the account was closed and a large $ check supposedly sent through USPS with no insurance or signature required and, surprise, after the requisite 10 business days no check arrived. I am now back to calling and getting hung up on over and over. I am calling a lawyer in the morning.

  Response from the owner

  Thank you for the information and your feedback, Vicky. We are very sorry to hear that you have had such a negative experience banking with us. Your review has been shared with the appropriate department and our management team.

• j

  julie harn
  1

  Bad experience. Borh times I dealt with same woman...has an attitude. Must be from dealing with the rich in Encinitas. Went in today to present docs for the preapproved balance transfer for $10,000 from their online advertisement, Zero percent for 12 months. I brought docs in as requested - paystub and Chase docs for reference. I changed my mind and only wanted to transfer $7,000 instead of $10,000. Was told I had to use the whole $10,000 as a balance transfer...what?? I opened a savings account with the intention of transferring $200,000 from Chase from a settlement. Mission Fed's loss.

  Response from the owner

  Thank you for your membership and feedback, Julie. We are very sorry to hear that you had a negative experience banking with us. Your review has been shared with our management team.

• J

  John Harrison
  5

  I always have a good experience here. Staff is very friendly. The One-Star review from Wilson Sink is fake. He’s posted the same text about his poor “family of four” being homeless in a one-star review for every single Mission Fed in San Diego County. He must work for SDCCU.

  Response from the owner

  Thank you for your review, Johnny.

• W

  Wilson S
  1

  Terrible customer service. Closed my account WITHOUT NOTICE delaying my pay by a month which will cause a family of 4 to be homeless. Disgusting lack of responsibility. DO NOT BANK HERE.

  Response from the owner

  Thank you for your feedback, Wilson. We are sorry to hear that you had negative experience banking with us. Your review has been shared with our management team.

• S

  S E
  5

  Best bank I have ever had!

  Response from the owner

  Thank you for the positive review, Sandy! It is our pleasure to serve you and we appreciate your business.

• C

  Casey Williams
  4

  They made things right. I appreciate the follow up

  Response from the owner

  Thank you for your feedback, Casey. I apologize for the poor experience you had. Your review has been sent to our management team.