Mission Bank E Northern Ave, Kingman

Mission Bank Reviews

• P

  Patricia Kear
  5

  I was very surprised at this little tiny Bank on Northern & Stockton Hill Rd. When I went in I was greeted and I told them that I wanted to open up in a bank account. So Ashley went into her office and we opened up an account. She was friendly, confident, and very knowledgeable. I would recommend Mission Bank on the N.end of town. Though they are small they still have all the bells and whistles as any other bank. And I even received a thermal cup with a straw two different lids one for cold drinks one for hot they were very nice I'm glad I went there you will be too.

  Response from the owner

  Thank you for your kind words Patricia!! We are so happy you chose us and experienced great service. You are our #1 priority!

• D

  Denise Oliemyer
  1

  Kay Row was extremely rude to me over the phone with some banking questions I had. When I went to complain to someone higher then her, they were at lunch at the time and told me they would get back to me as soon as possible. If you could imagine they must have not cared at all. Never received a call, once I was finally able to get connected the next day after calling again, the person I spoke with let me know kay row had worked there for 20 yrs, as if that makes her actions for being rude toward me justifiable. Horrible HORRIBLE customer service throughout the whole branch. I'll be closing my account with them soon and hoping to find better bankers out there, word around town is wells fargo is a pretty great bank here in town!🙂

• B

  Brandon Tosh
  1

  The district manager Kay row was very rude talking on the phone to me , I can tell she hates her job. She did not even want to try to help me with something simple that I’ve been helped with before. She was so rude I drove up to close my account. As the other guy was helping me she told him she already talked to me and not to help me. She didn’t want to give me a number to some one above her at first.

  Response from the owner

  Hello Brandon! We are sorry to hear you had an unpleasant experience. Kay has been with Mission Bank for nearly 20 years. She does an outstanding job serving our clients and we know she loves her job. It sounds like perhaps there was a misunderstanding? You are welcome to contact her manager by calling our main branch 928-718-5555 at any time. We would be happy to listen to your concerns and do what we can to make it right!

• a

  april bidwell
  4

  Tellers are always friendly and helpful. Nice to be treated like I matter. No weekend hours is kind of a bummer, but they make up for it in service. Thanks ladies!

  Response from the owner

  Hi April! We’re so glad you’re happy with our service! We love our customers and do everything we can to take care of individual needs. I know it can be a little inconvenient to not be able to visit us on the weekend. We are closed on the weekends to give our staff time to rest, rejuvenate and spend time with their families! We do offer an app and online banking available 24/7. The app is available from your App Store! Thank you for the nice review!! We look forward to seeing you again soon 😃

• D

  DEATH “BOOGIEMAN”
  1

  The bank told me in 2009, that my credit was so bad, that I would be lucky to be able to get a green dot debit card!

• C

  Cynthia Contreras
  1

  This bank is the wost they discriminated, just because were Mexican with alot of money. No common sense!!!

  Response from the owner

  Hi Cynthia. I am so sorry to hear you had a bad experience! We thrive to make sure every visit with us is a positive one. You are important to us! Please contact us directly at our main branch 928-718-5555. We will do everything we can to make it right!

• J

  Justin Thiery
  5

  Best bank ever! Super friendly and always quick in and out. I love them!

• K

  Kenneth Chavez
  5

  Always helpful and great work ethic and attitudes. The world needs more of this...

• C

  Crysta McHagen
  5

  There are a very hospitable team of bankers. Very fast service.!

  Response from the owner

  Hi Crysta! Thank you for the great review. We are so happy you had a good experience with us! We look forward to seeing you soon!! Enjoy your day.