Mid-Southern Savings Bank, FSB N Water St, Salem

Mid-Southern Savings Bank, FSB Reviews

• J

  Jabin Apple
  3

  Good bank, but very conservative decision making. Also, home appraisal values on refinance transactions are often suppressed by bank loan officers. When we were refinancing we called our loan officer and he was with the appraiser driving around looking for comps... Then after we weren't pleased with the appraised value and used LendingTree for our refinance our appraised value came in nearly 20% higher.

• M

  Malia Love
  5

  Loved banking with them before and I'm a returning customer. 10/10 would recommend to anyone that likes fast and friendly banking.

• L

  Laura Johnson
  1

  They now charge to replace your card for problems they caused. Customer service is lacking. Account benefits and options are from the 1950s. Every one I have talked to who has banked here before past tense don't have anything positive to say. The only thing good about them is that they are all local. Mayberry local

• J

  Jessica Grindle
  1

  By far the worst bank I have ever been affiliated with. It just doesn't make any sense to me why you can't go into a BANK that you have done business with for years, and not even be able to trade in a few dollars worth of Dimes for Quarters. ...AT A BANK!!!! SERIOUSLY?!

• R

  Ronald Fleenor
  1

  They "can't" cash an out of state payroll check from a huge national company. Unless of course I open an account- then they magically have no problem with it. So a bank refers me to Wal-Mart to cash a check. A bank... Refers me to Wal-Mart...

• S

  Shannon Hinkle
  1

  I will never again conduct business with this bank. Especially not the loan officer Greg Lamb. We tried to use them to get a loan for property and he swore up and down we were good then didn’t approve the loan. We tried again to use them for our construction loan. We meet with Greg on May 31, 2022 and filled out and application. After that he stopped returning phones calls or emails. Then he sent us disclosures to sign (via mail) and had us write a check for an appraisal. We sent them back. I tried again to call and email he never returned my emails or phone calls. The today almost 2 months later he tells us he can not approve our loan. This bank is still unprofessional and wasted our time.