Michigan Legacy Credti Union E Pike St, Pontiac

Michigan Legacy Credti Union Reviews

• L

  London M
  1

  I do not recommend anyone to bank with Michigan Legacy Credit Union as a whole.. this company is now down hill. All of the sudden no one knows what their doing. Fees just get pulled out of your account for no reason, managers never call back to reconcile, and employees tell u anything to get u off the line including informing u that they will work on an issue for u and will call u back which they never do. It’s sad because I’ve been with this company for over 20 years, yes they changed their name a few times but they still use to be a good credit union, but now their all wrong and it sad that I had to close all my accounts with them. But if u want a good credit Union to be apart of, DO NOT BANK WITH THEM!

  Response from the owner

  London, in order to understand the details of all that has occurred here please call and ask for Andrea, the Operations Manager to resolve your issues.

• L

  Litha Hill
  2

  I gave three stars one for every card I had to replace due to security reasons. Constantly having issues with funds magically being charged. Now not only is someone charging my account they are creating overdraft fees before I can even spend my own money. Yay🙄😒

  Response from the owner

  Ms. Hill, we completely understand the annoyance. When a merchant where you used your card has a data breach the most effective way we have to protect your account is to issue a new card. It costs the credit union money and manpower when these breaches happen in the retail arena. We encourage all consumers to contact their legislators and call for stricter data protection laws on retail merchants. If we can assist in any way please call us! 800-552-8643

• D

  Deborah Davis
  5

  I have been with them for over 20 years. Never had an issue, staff always very polite. Loans easy and quick to get. 20 years and no issues, not many companies can claim that! Good Job!

  Response from the owner

  Thank you Deborah, we appreciate and value your ownership.

• N

  Nicholas Ciavattone (Nickbot)
  1

  Their fees are so bad you may as well go to a bank. Please do yourself a favor and do not give them your money.

• w

  wm bl
  5

  You guys really need to fix the hand machine it's been 4 weeks

• C

  Chad Rich
  5

  Community focused credit union with great rates and people.

• P

  Phil Bridgewater
  5

  The employees there are polite & helpful toward the customers.