MembersFirst Credit Union N Decatur Rd, Decatur

MembersFirst Credit Union Reviews

• M

  Marilyn Brown
  5

  Great customer service staff very professional and helpful

• T

  Top guy daniels
  1

  I have been with this credit union for years and still can’t help me with anything smh thinking about going to another credit union for better service.

  Response from the owner

  We're so sorry to learn of your frustration and certainly understand wanting to find a solution to your needs. We value the membership of every one of our members and hope you will give us a chance to look into this further before making the decision to switch. Providing effective quality service is very important to us and, if we've missed the mark, would you mind sharing more with us in a secure environment by email at [email protected] or giving us a call at 404-978-0080? Thank you for taking the time to share your concerns with us. We hope to continue to serve you for many years to come!

• P

  Peter Truong
  1

  Difficult to find (inside main hospital) and the only ATM was out of order.

  Response from the owner

  Peter, Thank you for your review. I apologize for the difficulty you had in locating our credit union branch. The founding members of MembersFirst Credit Union were the employees of the hospitals and school systems we serve so we place some of our branches inside the hospitals to accommodate this large group of members. over the years we have expanded to offer the benefit of credit union membership to some of the wider communities we serve surrounding these hospitals and schools. We have several locations, surcharge free ATMs and shared branching locations that are not inside a hospital. Please visit membersfirstga.com to see a list of locations that may be more convenient to you.