Members First Credit Union Dartmouth Dr, Midland

Members First Credit Union Reviews

• J

  Josh Berg
  1

  Been a member for a couple years now. Have had 2 personal loans. I have become behind on my second loan because they didn't set up the auto pay feature like I originally had. Without notice they have locked my account. The app allowed me me to deposit my pay but no other transactions including my automated bill pay. Real nice Members First!

  Response from the owner

  We apologize for the negative experience you received and appreciate your feedback which has been passed along to our Management Team. If you need any additional help or want to discuss this further, please give us a call at 855.835.6328. Thank you.

• H

  Heidi McGraw
  1

  My husband and I have been faithful members for 24 years with our personal and business accounts. Cashing or depositing checks has never been an easy task, them holding funds for up to a couple weeks or possibly denying cashing completely. They have only once, in 24 years, given us an auto loan (with a very high % rate), when we have applied many times for auto or camper loans. After our last experience with them a week ago, I will be closing my last remaining account with them. I would not recommend doing business with MFCU. Dow Chemical Employees Credit Union has gone out of their way to earn our business, with their percentage rates on our loans being the lowest rates, and they will now receive all of ours business!

  Response from the owner

  We apologize for the negative experience you had and appreciate the feedback. We would love to look into these situations further and hear more from you, so if you could stop by a branch or give us a call at 855.835.6328 we would greatly appreciate it. Thank you.

• J

  Joah Jackson
  1

  $2000 goes missing in my bank account. They haven't got back woth me for 3 days. They are doing something shady . Really lost on what to do need a lawyer.

  Response from the owner

  We apologize for the negative experience you had and would like to look into this further if it has not been resolved yet. Please feel free to give us a call at 855.835.6328, stop into your local branch, email [email protected], or utilize the Live Chat feature within Online Banking. Thank you.

• T

  Thomas Prager
  5

  Nice people and lower interest rates.

• C

  Christina Spaulding
  1

  Staff is friendly, but all the hidden fees & surprise repercussions for things nobody tells you about make it an awful Credit Union.. I had an account with a different Credit Union in a different town & never had to deal with nonsense like I have here.. Glad to be done.. No more surprises for me, thank you.

  Response from the owner

  We apologize for the delay in responding to this review, but we are not monitoring our Google Reviews and appreciate your feedback. Thanks!

• P

  Paula Turbin
  1

  This chick cut in line and then peppered sparayed me from her car because i asked why she didnt have any common courtesy.

  Response from the owner

  Paula - we are a bit confused by this review and would really like to find out more information about the situation you experienced and confirm this was at the Dartmouth location of Members First Credit Union. Please give us a call at 855.835.6328 or email [email protected] so taht we can look into this. Thank you!

• A

  Apollo Thrasher
  5

  Staff is friendly, rates are great, this Credit Union really dose what ever it can to help you. I wouldn't do my banking anywhere else.

  Response from the owner

  Thank you for the positive review of Members First Credit Union! We greatly appreciate it and are glad you have a had a great experience with MFCU!

• F

  Fallen Aerie
  4

  Would give it 5, however the drive thru time is a bit slow at the Dartmouth Branch. It shouldn’t take 10-15 min. Other than that, No complaints.

  Response from the owner

  Thank you for the positive review of Members First Credit Union and thank you for the feedback!

• T

  Tina Moon
  1

  Horrible. The drive through needs a bigger sign to tell people to pull up. Cause people don't read then its turns into fights and arguments.. Tired of catching crap everytime I hope to u guys. Fix the problem....

  Response from the owner

  We apologize for the delay in responding to this review, but we are not monitoring our Google Reviews and appreciate your feedback. Thanks!

• T

  Tina Terrill
  1

  The absolute worst branch on time.

  Response from the owner

  We apologize for the negative experience you may have received that led to this review, but we would love to find out more about this situation. If you are willing to provide any details about what led to this review or any feedback, please give us a call at 855.835.6328, stop into your local branch, or utilize the Live Chat feature within Online/Mobile Banking. Thanks!