Members 1st Federal Credit Union Whiteford Rd, York

Members 1st Federal Credit Union Reviews

• S

  Shannon Haldeman
  2

  Sorry to say but this the worst bank I ever had to deal with as we tried to consolidate all our bills with a home equity loan as we plan to move but have to fix some finances and had to get a repo of my record that wasn't really mine but I signed for it so I was the top signer so it fell on me and not my kid so now I'm paying for her mistakes or mine for helping her out but anyway we were like told oh yea you should be OK and sounds like you should be able to get it but meanwhile told we need to close a few accts we had so not sure if my wife did that but also was asked to get a pay off for a repo that wasn't really mine and had to talk to these ppl that stopped bugging me for awhile which now they will be bugging me cause I contact them but anyway it took them like 3 or 4 weeks to finally tell us oh no we can't pay it all off now and sorta defeat the purpose of getting out of debt since I'm disabled and wife just retired but this place didn't help. Guess I'll go back to Marnier finance to pay a higher interest rate just to get my bills consolidate d

  Response from the owner

  Hi Shannon Haldeman, we are sorry to hear about your experience and our team would like to take a closer look at your situation. Please email us at [email protected]. Thank you!

• S

  Serena Smallwood
  2

  There mobile app sucks it’s no reason I should have to go to a atm to check my balance because ya app dose not work

  Response from the owner

  Hi Serena Smallwood, we are sorry to hear about your experience and would like to see how we could help. Please email our team at [email protected]. Thank you!

• K

  Kevin Crum
  5

  my fav credit union and 2nd fav bank ever. only ranked usaa above because i was military and they are great for militray or if you travel a lot and all over. but for local #1 for sure

  Response from the owner

  Thank you for being a member, Kevin Crum!

• B

  Brian Weaver
  5

  Extremely friendly and helpful. There is a bank on every corner, all of them with comparable rates and benefits. What sets a bank apart from the rest is customer service. When walking into this bank at this branch, you feel like a friend, not just another customer. The. Customer service is why I bank here.

• S

  Smitty Pork
  1

  Well...Sadly, My son who is deployed in military has received fines from this bank for not having a financed car insured while he was out fighting for this country. Needless to say his car was insured (full coverage) and they demanded he prove it. Unwanted stress on top of everything else he deals with. So the fees keep rising because they can only speak to him about it. Even if I show the documents they refuse to talk to his father. Stupid...

• R

  Robert Green
  5

  The customer services is outstanding. Everyone is so accomodating and makes any process so easy including securing a loan. Excellent as compared to FNB and M&T and other large banks. Highly recommend Members First.

• J

  Jacob Cooley
  5

  The counter staff are friendly and helpful.

• H

  Holly Markle
  5

  Checked identity and always very friendly