Matanuska Valley Federal Credit Union S Bailey St, Palmer

Matanuska Valley Federal Credit Union Reviews

• D

  Diane Lyn Parham-Lindfors
  5

  So far so good. 👍 I appreciate no fees for saving my own money. Keep that savings account in place and no checking account fees. Even if you were to put $20 a month, ($5 per week) into that same $25 savings? I'll have $265 & some change that I didn't have before. I am able to share access with other family members as policy dictates. Nice employee Jasmine, I hope they're all as good in their departments as she was in hers.

• P

  Pete P
  1

  On several occasions, this bank has negligently handled cash and check deposits. The first incident we lost $3,000 for several months. Wondering why we where so broke, we where looking for part time work while going to school. They called and said, somebody called them and transferred all the of money to their account from ours because we shared a last name. The second incident, while making an in-person deposit, they didn't close out of the other person's account, so while leaving my wife noticed the error; so we didn't loose several thousands dollars then. On the third and final incident, we made a cash deposit, they didn't close out our account, and someone behind us deposited roughly $8,000. We found out instantly, because we learned to check the work of fools, noticed the money, and went to another location to close out our account and withdraw all the money in a cashier's check. We went home and just waited for them to call. They did, and kept asking for the money back. I decided to treat that women like the trash she is for working for such an incompetent, foolish, and grossly negligent banking organization. I explained my story of suffering for months while our money was just missing, and how this was the third and final straw in our relationship to this bank. Matanuska Valley Federal Credit Union, you are fired!

• D

  Danielle Friedhoff
  5

  This bank is one of the best banks I've worked with. Very kind staff very understanding and willing to help when in need. Thank you!

• B

  Brett Remele
  4

  Been banking here forever they do good work but weren't very helpful when we tried to get a home loan.

• N

  Nate Albert
  1

  Not at all helpful, been here multiple times and every time they can’t do even the smallest of transactions

  Response from the owner

  Hello Nate, Is there any chance I can get you to give me a call at 745-4891 and ask for Mandy Tanner? I would love to speak with you and get more insight on what is going on when you come in. I really appreciate your feedback. Thank you

• N

  Naynaylovesmakeup
  5

  Fast service. Friendly staff. Clean nice place. Fair rates amd great ways to build credit.

• C

  C.L. Cady
  1

  Double triple check receipt... They well put money in wrong accounts.

• D

  Darkmortal
  1

  They'll charge you $6 in transfer fees for a penny.