Academy Mortgage E Palmer-wasilla Hwy, Wasilla

Academy Mortgage Reviews

• J

  Josey Shaw
  5

  Jared was awesome! I initially went with a different mortgage company and Jared kept calling and offering better deals that got my original company to drop their rate and when my company could no longer match the amazing rate Jared offered I switched to Academy. Jared was super helpful and informative as I was brand new to the process. He kept in constant communication and provide frequent updates to let me know how the process was going. Will definitely be calling Jared next time I need home financing.

• L

  Laura Anderson
  5

  Was an amazing experience, start to finish. We worked with Monica for 11 months and I cannot say enough good things about her and her team. I really felt as if she was more than a loan officer, she was my advocate throughout the process. I appreciate her and her team more than I can say. I highly recommend Monica Barton!

• K

  Kaitlin Maxwell
  5

  I highly recommend Monica and her team at academy mortgage. She made the home buying process a piece of cake and answered the dozens of questions I had as a first time home buyer. Thank you Monica for all your help, and for being a part of making our dreams come true 🙏🏻

• A

  A
  1

  Update: After over 7 months, Cenlar managing my Academy Mortgage loan has *STILL* not issued my Deed of Reconveyance. Sold my loan to Freddie Mac. Outsourced my loan servicing to Cenlar FSB in Ewing, New Jersey (Check out their reviews: absolutely terrible; may be found on Google Maps at Cenlar FSB, 425 Phillips Blvd, Ewing Township, NJ 08618). I caught (not Academy Mortgage) that a mortgage payment was misapplied, and I called to resolve the problem. Instead of reversing only 1 payment, 3 payments were reversed, and one reversal of $1,236.59 was made for no reason whatsoever--so I somehow owe $1236.59 additional for no reason. My loan balance actually increased after having made payments! I spent over 6 hours by phone trying to rectify the situation, and it has still not been rectified. After making additional payments, there is now way to verify from which account the moneys are drawing: not even the e-mail confirmation offers insight. I also qualified to have my PMI removed 5 months ago. I made the request on paper (e-mail was not sufficient). Not only has the PMI not been removed, but PMI was increased. When I requested my loan pay-off balance, the e-mail response was that an additional fee could be incurred to be provided with the pay-off.

• M

  Michelle Dunn
  5

  This was the best mortgage experience! Jared made the entire process seem so seamless. I value communication and honestly when dealing with a lender and Jared kept us informed throughout the entire process with loan status updates, what he needed and when, what the next step would be. He was honest and upfront with us and we couldn’t have asked for better. We will definitely be recommending Academy Mortgage and Jared Carlisle to our friends.

  Response from the owner

  Thank you so much Michelle! This is such a fantastic review, and we really appreciate you recommending us to the community!

• E

  Edner David Alvarez
  5

  Jared Carlisle made the buying experience easy and fast. It took about 5 weeks from the time we put an offer to closing. We were able to get in our new by Christmas.

• J

  Jacob Carrell
  5

  Highly recommend. Very fast response time and great communication. For such a long process they moved as fast as possible.

• C

  Chad Hedges
  5

  Monica Barton, and the team at Academy Mortgage made our home buying experience easy and enjoyable. They really helped walk us through every step and made sure we were well informed on our options, without pressure to go one way or another. We appreciate their service and would use them again in the future, opportunity permitting!

  Response from the owner

  Thank you! Congratulations! It was a pleasure serving you. Don't hesitate to reach out with any questions.

• J

  Jacob Olmscheid
  5

  Monica and team were great to work with. They made buying a home for the first time an easy process and went above and beyond to answer all questions I had

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  Marrie Lurtsema
  5

  We’re glad we switched to academy mortgage company. Very happy and pleased with the service! Our loan officer is Jared. He’s very nice and on top of everything! He’s very professional! Happy overall!!!!

  Response from the owner

  Thank you so much for leaving Jared and our team such a great review Marrie!