Mariner Finance Old Fort Pkwy, Murfreesboro

Mariner Finance Reviews

• B

  Bryan Jeans
  5

  Wonderful customer service. Interest rates very high but they emphasize insurance with a beneficiary on every loan approved and processed. customer appreciation display and snacks at most location s. Pens to give to take and offer one to a friend to let others know about the Wonderful company that always shows promise to help you out when you really need some money for unexpected events.

  Response from the owner

  Bryan Jeans, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• R

  Rick Raines
  5

  Mariner is a great place to do business with when it comes to getting a loan I recommend them highly they always greet you at the door with a smile and they're very friendly, Terry is a very sweet person to work with. I give a 👍 to her. Keep up the good work

  Response from the owner

  Rick Raines, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• J

  Jerry Hawkins
  5

  Erin was awesome and made the whole process really easy and made the effort to work around my schedule. Will definitely be a repeat customer

  Response from the owner

  Jerry Hawkins, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• D

  Derrick Jenkins
  5

  Staff is extremely helpful and nice. My biggest concern with Mariner is not being able to set up recurring payments for more than minimum. It means I have to physically call them to process an extra payment amount to get my loan paid within a 12 month same as cash program. A real hassle, but at least the staff is professuonal and pleasant.

  Response from the owner

  Derrick Jenkins, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• S

  Sharon WALLACE
  5

  I really appreciate your company excellent service and the professional manner of the manager Melissa Dearmon. She displayed modesty which I did not know she was the manager. She has always provided excellent service. Melissa provided what I needed and I am very satisfied with the assistance for my financial needs. Thank you so very much Melissa Dearmon and Mariner Finance.

  Response from the owner

  Sharon, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• C

  Caroline Wade
  5

  They were quite helpful and friendly, due to the fact I have a leg injury and couldn’t walk in the came to my truck and what needed to be done was finished there. I thank them for being so understanding. I will continue to use them for my financial services in the fortune. Thank you.

  Response from the owner

  Caroline, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• S

  SD7
  5

  I love the ladies at Mariner Finance, they are very sweet and go above and beyond to help you. They help you out any way can and have the best attitude! They make sure you are good even when things may not be and it makes you appreciate them even more. They are the best, they have your back and your best interests at heart!!

  Response from the owner

  Shan, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• D

  DAwn pickle
  2

  We went to pay off our pool. we were told one amount one week and 3 days later a different amount. Provided a 2 star, because they are nice on the phone, but like any finance company they have a problem with the truth. With that said understand, I do not use finance companies, and only financed my pool, because wanted to ensure it was put in, before paying $10k for it. Once the pool was put in, made arrangements to pay off immediately. How does the price of a payoff jumps from one week to the next. Unless you are desperate as with any finance company, avoid. pay cash. I;ll be paying the $40 difference, only because it is not worth my time to argue.

  Response from the owner

  Dawn, we apologize that our branch did not meet your expectations. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• W

  William McMahan
  5

  These ladies are GREAT people. They helped me out when no one else would. They are so professional and friendly every time I speak with them

  Response from the owner

  William, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• M

  Mike Lovvorn
  1

  Was pre approved over the phone for 3,500 so I run around and get all my paperwork together , collateral and everything . Mind you they already pulled my credit and it was approved . Well at the end of the day just when I was about to go down there they called me and said I wasn't approved . The part that really made me mad was the loan officer doing the loan didn't have the decency to call me herself . No they had the secretary call me . I don't recommend buisness with them at all. They are a complete waste of time .