Mariner Finance Sunset Ave Suite B, Suisun City

Mariner Finance Reviews

• N

  Natalie Shiloh
  5

  Danielle is awesome and is a pleasure to work with. The experience couldn’t have gone any smoother. She was personable and treated me as though we’ve known each other for years. Her customer service is outstanding which means a lot to me. Danielle is a great asset to your Company.

  Response from the owner

  Natalie Shiloh, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

• T

  Tim Bowen
  5

  Very helpful and friendly staff. Made the refinance process super easy. Danielle was extremely thorough and so kind to customers as they were doing business.

  Response from the owner

  Tim Bowen, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• m

  mark linde
  5

  I’ve had a loan thru Mariner for about a year but wanted to do a quick family outing. From the first phone call to the on line app things took about 2 days and funded on the 3rd day. The phone app made it really easy and the office was great.

  Response from the owner

  mark linde, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• L

  L G
  5

  Ms. Sharma and Danielle were both very helpful and went the extra mile to make sure I was assisted in such a short time frame. I am extremely grateful for their support and assistance.

  Response from the owner

  L G, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• O

  Odin Dwyer
  5

  Danielle was very helpful and knowledgeable of the products and worked hard to complete my application process quickly. I highly recommend this company to anyone interested in applying for a loan

  Response from the owner

  Odin Dwyer, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• E

  E Ga
  1

  I was called by a representative that stated she could not see that i scheduled an appointment on a Tuesday at 630pm so I was not disturbed at work. response rep claimed thar she could not see this info and I stated that was not a true statement since I received an auto response that my schedule was received. She transferred me to a supposed rude supervisor without communication to the supervisor or myself. The supervisor advised me that she has been in the business for 3 years and she has seen all kinds of fraud. I advised her everything in my application was true although she kept implying that it wasn't. Then accused me of implying she was racist. Well this supervisor implied my application was fraudulent. I advised her everything was the truth so ahe said without even submitting my application, that I she was rejecting my application. Well I have a lawsuit Ms supervisor of Suisun and news for you, when Josh Johnson and Warburg Pincus hears this you will not be working there anymore. Update your resume because whereever you go, I will be writig letters!

  Response from the owner

  E Ga, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• A

  Anita Lizardo
  5

  Susan Llose is an excellent Assistant Manager .. so detailed in explaining the documents and read the whole rules i’m just very happy for her Professionalism.. friendly, very good personality ! thank you .. very satisfied Mariner for an excellent employee!! Anita Lizardo

  Response from the owner

  Anita Lizardo, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• Y

  Yukiko Bartz
  5

  I really enjoy working with Danielle. Danielle showed outstanding customer service. She was very helpful and had the most excellent patience. I feel comfortable with dealing with her and her company when it comes to loans.

  Response from the owner

  Yukiko Bartz, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• d

  deborah conner
  5

  Totally amazed by the expedient manner Susan Llose handled my application. I would definitely recommend your firm to my friends and associates.

  Response from the owner

  deborah conner, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• S

  Sandra Valtierra
  5

  The Manager and assistant Manager are caring, professional, kind and knowledgeable! This was my second loan and the reason I went back was because of the Manager, Danielle. She is truly a gem for your company. Yesterday I happened to talk to the assistant Manager, Jonathan who assisted me with the second loan, he is awesome! If I ever need another loan in the future, I will go to them! It is refreshing to be treated like I was a friend, not just a customer. I will refer anyone I know to share this experience, thank you 🙏

  Response from the owner

  Sandra, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.