Mariner Finance Eldridge Pkwy, Houston

Mariner Finance Reviews

• L

  Larry Felder
  5

  My experience with Mariner Finance has always been excellent. The Manager and Staff there are friendly and they really work hard to get the best Loan and Loan Financing for their customers. I would give Mariner Finance 10 Stars, but the system will only accept 5 Stars. Mariner Finance is definitely a great place to do business with...

  Response from the owner

  Larry Felder, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• C

  Cecilia T
  1

  Horrible experience with this local branch in Houston TX with Representative Elisa Z. She intentionally continued to butcher my name, clear sign of disrespecting a person by not attempting to correctly state my name. Although the online services was extremely helpful Elisa was very rude in actions and in her tone. It appeared she found every oppurtunity to not help.

  Response from the owner

  Cecilia T, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• M

  Margaret Mcginnis
  5

  The. loan officer that assisted me was wonderful she was so patient and kind explained everything so carefully her name is Irma she deserves ten stars

  Response from the owner

  Margaret Mcginnis, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• K

  Keland Johnston
  3

  They put you in a room, secluded from the process, meanwhile I could hear them whispering and talking about other stuff. This is not the original branch I got my loan with as I was just inquiring about a refinance ,so the company overall is decent but I’d rather just pay the loan off and be done with it after my experience.

  Response from the owner

  Keland Johnston, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• D

  DANIEL ORTIZ
  5

  My experience with Mariner Finance was phenomenal!! Alicia was such a great help for me. I am going to recommend for you to request for Alicia, she was a such a blessing for me. I am 100% going to recommend this company. I have no complaints of this company. Every time I called and Alicia always answered with a polite and kind voice for helping me with my processing of my documents to be approve for additional loan EXTRA MONEIES!!!!

  Response from the owner

  DANIEL ORTIZ, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• R

  Rachel Pool
  5

  This company has been compassionate, easy to use and contact and very helpful with payment plans. Irma at the Houston branch was sweet and engaging. If you’re a little lower on the credit score scale, don’t use a payday loan without trying them first!

  Response from the owner

  Rachel Pool, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• P

  Philip _Artist
  1

  Unprofessional. I scheduled an appointment to speak with Mariner Finance. When I called at the requested hour with my documents prepared, the secretary began tooting some annoying song over the phone line as I waited and then she told me I was denied. It would have been professional if you could have called me and told me this earlier so I didn't have to waste time waiting for an appointment or not ask me to make an appointment in the first place until you were certain about meeting with me. Not being approved is an acceptable decisions any business is more than in their right to make. But the way Mariner Finance handles business is unacceptable. MARINER FINANCE IS COMPLETELY UNPROFESSIONAL, WASTE OF TIME, HAS NO COMMON DECENCY TO TREAT PEOPLE RESPECTFULLY.

  Response from the owner

  Philip, we apologize that our branch did not meet your expectations. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• S

  Syl Saldana
  5

  These finance companies are high in interest rates, but will help you get out of a financial crunch if you take care of your financial obligations. I only recommend them if you have no other options. You pay in interest, but they treat you with professionalism and integrity securing their processes with the latest tools in technology which is highly convenient considering COVID regulations. Ask for Alicia, she is awesome!

  Response from the owner

  Syl, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• B

  Barbara Perry
  5

  My experience with Mariner Finance from beginning to end, was very courteous professional and satisfied my financial needs. I would recommend the company to anyone who is in need of financial support.

  Response from the owner

  Barbara, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• Z

  Zelphia Louis
  5

  I was very pleased with my latest experience with this company I did an application from a suggestion on my credit report with credit karma I really wasn’t sure if I would get the loan because I had an account open already But after talking with the young lady she said she would get back with me in an hour or less It was just about that amount of time at first I wasn’t happy because I didn’t get what I asked for so I went with the offer sent all the documents in and got another call with something even better So I’m very pleased with the way my business was handled My representative was very professional and helpful throughout the entire process Thank you all

  Response from the owner

  Zelphia, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.