Mariner Finance W State St, New Castle

Mariner Finance Reviews

• K

  Karen Stephenson
  5

  I had an unexpected and very expensive car repair and my savings were too low to handle it. I cannot thank Mariner Finance enough for the help they provided to me. Bruce Wolf was accommodating and very kind and personable. I was drowning and Mariner threw me a lifeline.

  Response from the owner

  Karen Stephenson, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• D

  Dwayne Resch
  5

  Very professional and kept me properly informed on all the steps to achieve the goal. Wonderful service and friendly people,thank you.

  Response from the owner

  Dwayne, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

• W

  Wendy Foxx
  5

  I was in need of a loan and Linda and Bruce were able to help me at the New Castle branch. I called in, gave them the information they required, and then was told how much of a loan I could receive. I went into the office with all of the paperwork needed and was taken care of promptly. In no time at all I left with my check. They are very professional and courteous!

  Response from the owner

  Wendy Foxx, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• T

  Theresa Nonnemacher
  5

  Computer froze but Sara branch Manger at my new castle, Pa 161o1. Gave great concern over me having to wait so long to finish loan .would recommend this office to all my friends and family.

  Response from the owner

  Theresa Nonnemacher, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

• B

  Bianca Obando
  1

  Got pre approved on credit karma. Called in and started the process. Got told I got approved for $1,500. Went and spent 3hrs there getting all the info they wanted and needed and then they proceeded to tell me I don't qualify anymore. Liars.

  Response from the owner

  Bianca Obando, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• L

  Levi Moore
  5

  courteous and professional, very fast service

  Response from the owner

  Levi Moore, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

• E

  Erica Hanna
  1

  I got a loan from here, fell on hard times, i have 3 hard inquiries on my credit report without my permission in the last year!! I owed 5 payment's to pay off. A yr ago i tried logging in after 2 month's of being behind and couldn't access my account. Now i have payments missed reported way beyond the loan. I owe nearly twice the amount of what i honestly owe. Do yourself a favor go elsewhere if future isn't set in stone.

  Response from the owner

  Erica, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• M

  Marissa Lastoria
  1

  Years ago I had a loan through their union branch. Well I had hit hard times and never was able to pay off my loan. They sent it to the credit bureau which I understood. What I dont understand is why these people ran my credit again this year when I never applied for another loan. I will be contacting the credit bureau and disputing this report they requested.

  Response from the owner

  Marissa, thank you for bringing this matter to our attention. We apologize that you had an unfavorable experience. Please call us directly at 844-338-2080 so that we can investigate this matter further.

• R

  Ronna Stewart
  5

  Love it. They are the best people ❤

  Response from the owner

  Ronna Stewart, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• J

  Jimmy Schmidt
  5

  Professional Customer first and very Speedy and painless Process Linda and Sarah were Super

  Response from the owner

  Jimmy, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.