Mariner Finance Sw Military Dr, San Antonio

Mariner Finance Reviews

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  Joshua Lujan
  5

  The process was fairly simple and my credit is not the best they were still able to get me approved. The interest rate will vary they have a good payment plans with option to pay off sooner so you pay less. It's a great company I have used them before and will continue to use them as necessary. Thanks Mariner!

  Response from the owner

  Joshua Lujan, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Jen Roedl
  4

  It would have been 5 stars if I didn’t have to call and ask for an update on my application 3 times. I understand the agent that was working on my file was out for the week so I’m definitely not angry and the entire process aside from that was smooth and easy. They got me approved for what I applied for and the interest in the loan is very competitive.

  Response from the owner

  Jen Roedl, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

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  Cynthia Peralta
  5

  I was so impressed they have a separate office to talk to a client, they know privacy of ones information is important. They go the extra mile in trying to help a client. Its a very clean office sanitizer everywhere. The employees wear their masks at all times. If your looking for a loan go to Mariner there're the best.

  Response from the owner

  Cynthia Peralta, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Steven Moreno
  1

  If choosing to get a loan from mariner finance please avoid this location. So I applied for a loan got approved came out here to sign documents from what they told me. After 45 minutes and making me verify all my information which I did online after all that they told me they can’t approve me.. They tried telling me they’re sorry that “mariner Finance headquarters” approve me not them so have to go somewhere else what a joke.. Came to uphold and got my $5000 loan. Fast and easy. Please avoid this branch.

  Response from the owner

  Steven Moreno, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  Phil Salazar
  5

  very helpful and professional at MARINER fINANCE, I AM VERY SATIDFIED AND THEY DONE IT QUICK, THANK YOU mARINER fINANCE

  Response from the owner

  Phil Salazar, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Ray Cal
  5

  We have used Mariner before and once again they came through. Thank you very much great service very pleasing visit.

  Response from the owner

  Ray Cal, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Mary Mojica
  5

  Highly recommend Mariner Finance. Staff was very responsive and detailed with all our loan questions. Definitely a great way to go for needing a sizable amount when needed. Thanks Mariner!!

  Response from the owner

  Mary Mojica, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Juan Escalante
  5

  I am very pleased with Mariner Finance who have helped me out more than once and their staff are always friendly and more than willing to help. A special thanks goes out to Ms Lina who helped me in getting my loan, she was very professional and friendly in explaining the contract to me. Thanks again Mariner Finance and i would highly recommend anyone and everyone to call them if you are ever in need of a personal loan.

  Response from the owner

  Juan, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Denise Nelson
  5

  The staff was very courteous and professional. They informed me of the necessary documents to bring. I would highly recommend Mariner Finance to my family and friends. Thank you.

  Response from the owner

  Denise Nelson, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Angel Garcia
  1

  So this company is the worst institution I’ve ever dealt with. Being former military I’ve traveled all over the world and can say Stay away if at all possible. My family and I got sick and different times within a 2 month span. So being out of work I fell behind. They wouldn’t work with me and I finally was able to scrape money together to make at least 1 months payment they scolded me repeatedly the entire conversation and made BS remarks. I even called today and some girl again proceeds to make comments about being late and I told her again I’m calling to pay the whole $2500 loan off can you help me out with the late fee at all and again she feels the need to shame me for being late.

  Response from the owner

  Angel, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.