Mariner Finance Cox Rd, West Chester Township

Mariner Finance Reviews

• J

  Johnny Sullivan
  3

  This is the 2nd time I’ve gotten a loan from Mariner. The process is about average for financial institutions like this. There’s nothing that really stands out about them to make me say, “Oh WOW you’ve gotta go to Mariner to get a loan”. The interest rates are high just like all other places like this & these guys are still using paper checks which by law can take up to 2 business weeks to clear your bank. You’re better off using a credit card if you can, go to your bank or borrow from family. If you’re trying to build up credit that’s another story but it’s better to have NO CREDIT than borrow any $$. Save up & pay cash for EVERYTHING & you’ll be rich one day, otherwise you’ll be a slave to your creditors for your entire life!

  Response from the owner

  Johnny Sullivan, thank you for the feedback. We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

• M

  Miles' Drawings
  5

  The team at Mariner is great!!! They are always there to help in any situation and they are never judgemental. Thank you Mariner for helping our family.

  Response from the owner

  Miles' Drawings, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• J

  John Rhodus
  5

  I thought service was great.They were very helpful.Quick and easy process.Thank you.

  Response from the owner

  John Rhodus, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• L

  Laura Stander
  5

  Ariely has been a lifesaver for me the last 4 years! She is very professional, efficient and completely understanding.. Thank you so much Ariel!!!

  Response from the owner

  Laura Stander, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• A

  Admiral Walker
  5

  They are very nice and professional. Made it extremely easy to close over the phone. Intrest is high but what do you expect. Honestly I'm just glad they were there. Needed money for property taxes during the pandemic and they were very fast and easy. I'd definitely recommend them.

  Response from the owner

  We are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• M

  Mightbe 50
  5

  I receive the promotional check in the mail and was very hesitant about the offer. I researched the organization and read the reviews of the pros and the cons. I finally decided to call and spoke to Aerial Mauldin who was very professional and she helped me through the loan process. I was blessed to receive this loan because I'm working on my credit and was rejected by another organization. I understand that my rates will be high because of my score but I am willing to take that risk to improve my score. I was quoted one amount and was blessed with more than expected. Aerial also gave me some wonderful financial advice and I appreciate her wisdom. I have noticed that my score is improving and would refer anyone to visit this office and speak to Aerial because she will do her best to help you in your journey to improve your financial situation. You have been a blessing to me and I appreciate your knowledge.

  Response from the owner

  We love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• S

  Sheena
  1

  If I had the option to select 0 stars, I would. Credit Karma indicated that I was approved for a loan so I applied online and received an email saying to call them to complete application process. Spoke with a man, he put me on hold then asked me a few questions and said I would get a call later that day with loan options. That was over a week ago. Very unprofessional.

  Response from the owner

  Sheena, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• R

  Randal Sfakis
  5

  My point of contact at Mariner in West Chester, OH was Arial M. Entire process was quick and easy. Arial was extremely helpful, patient and a pleasure to talk to. She was awesome!!! It is nice to have someone to talk to that actually is interested in what you have to say. She is a keeper!

  Response from the owner

  Randal, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• S

  Suzy Dunn
  5

  The folks at the West Chester site are truly awesome people. From the moment the door opened we could feel the kindness. We had an awesome experience. They were awesone with us. It was so comfortable it didn't seem like we were there for business. More like visiting family. Rikita and Aerial, most wonderful ladies. We thank you all for your kindness and business. Stay safe and healthy.

  Response from the owner

  Suzy, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• T

  Terry Reynolds
  5

  I couldn't ask for better treatment at mariner finance in Westchester Ohio every one is very polite asked how you're doing and hand shakes. great one on one service and can't ask for better phone conversations when you are making a payment or just asking a question and always asking if there's anything they can do for you. My first call will always be to mariner finance if I ever need money fast