Mariner Finance Frederick Rd, Germantown

Mariner Finance Reviews

• R

  RoseMarie Fonseca
  5

  Received exceptional service yesterday afternoon from Ms. Silvia. She attended to me as soon as I arrived and she made the process so effortless. It took about 20 minutes to complete my business. Very pleased with the excellent attention received. Thank you.

  Response from the owner

  RoseMarie Fonseca, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• B

  Brett Silver
  5

  What can you say about the employees at Mariner Finance? They are the best at what they do. There customer service is fantastic. Everyone at the office is great. THEY ARE THE BEST.

  Response from the owner

  Brett Silver, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• N

  Nate D.
  5

  The Mariner finance team in Germantown, MD is extremely professional and treated me very well as usual. I took some personal loans there few times already and they treated me very well and understood my concerns. I have built a great payment records with them and I love the online loan clouseout. ms. Tasha was loan officer recently and a was brilliant and deserved ten stars. I am a happy customer. Nathan.

  Response from the owner

  Nate, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• C

  Chris Hennessy
  1

  Don't waste your time!! Applied online on 9/4, said was approved, left three messages on 9/8 for a return response, silence. Do what someone else recommended and go with one main, was approved for an unsecured loan in less then 5 hours. Thanks for dinging my credit and wasting my time.

  Response from the owner

  Chris Hennessy, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• J

  James Mobley
  3

  Overall it was a good experience and I was able to get approved quickly and thanks to Lucy for her professionalism and move things along quickly. However I was disappointed in the rescheduling of my appointment last minute in order to close the loan. That part could've been handled much better considering I'm an existing customer.

  Response from the owner

  James, thank you for the feedback. We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

• S

  Sergio V
  5

  Hey! I'm pleased with my finance service they provided to me, they're Quick and professional, this Mariner Finance office location made a difference in my situation, honestly, I recommend this office location to anyone who is in finance distress or in need of a helping hand!!!

  Response from the owner

  Sergio V, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• T

  Theresa Lyles
  5

  My experience with Mariner Finance has been absolutely wonderful. Every person that I've spoken with has been very professional and fully knowledgeable of your product and the have always satisfied my questions. I am very grateful for the approvals and will recommend your services to family and friends. You have been great. Thank you and be safe!

  Response from the owner

  Theresa, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• E

  Edmund Brunson
  5

  Mrs. Ashley was positive and professional in every aspect! The process was flawless and she took her time to go through the steps of the paper work to the T! Thanks again for everything, you and your awesome staff!

  Response from the owner

  Edmund, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• R

  Rochelle Edwards
  5

  Tiffany from the German town branch is a very sweet, courteous, friendly, knowledgeable and professional person. Keep up the good work.

  Response from the owner

  Rochelle Edwards, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• T

  Topaz Finley
  1

  Update: I am looking to pay off my loan asap, as this location has been extremely unprofessional each time I've spoke with them or been there. OneMain is still better.

  Response from the owner

  Topaz, we apologize that our branch did not meet your expectations. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.