Marc Kincaid - State Farm Insurance Agent Station House Rd, Chesapeake

Marc Kincaid - State Farm Insurance Agent Reviews

• L

  L
  5

  Ms KeShawn Ellis is the most helpful and personable insurance agent I have ever dealt with. She is honest and up front with everything. Ms Ellis actively look for the best rates and coverage and is always looking out for the customer. If she can’t offer you a better deal than the company you are with she will tell you. Definitely a person who cares for the customer. It’s refreshing to have such a great insurance agent.

  Response from the owner

  Thank you for the revew

• A

  Alicia W
  5

  KeShawn Ellis is the best! She is thorough, professional and great to work with. She keeps us apprised about available discounts and always let me know what I need to do on my end to keep the discounts rolling. KeShawn is honest and forthright- no games. After dealing with several other insurance agents in the area and being disappointed, I feel lucky I’ve found such a relatable and compassionate insurance agent. Keep up the great work KeShawn, you are definitely going places.

  Response from the owner

  Thank you for the nice comments

• E

  EJ
  1

  This was the worst experience customer service wise I’ve had with car insurance. Random agents calling me every week asking about authorization to charge my card when I gave them permission and enrolled in auto pay. Difficult to get agent who helped me the first time. Difficult to get someone who knows what they’re talking about. They’re still emailing me when I’ve canceled my insurance

  Response from the owner

  Sir, i am sorry to hear this. May I have your last name so that I can find out what this is all about and use it as a teaching point. I know that it will not change your mind or solve your problem, but would help to make sure this does not happen again. Thank you.

• B

  Because Before
  5

  Besides the great rate KeSHawn gave me on my policy. KeSHawn was very personable! She's a professional in her field and knows her insurance! Thanks for the help...

  Response from the owner

  Thank you for the kind words. Welcome to State Farm

• R

  Rolly Hidalgo
  5

  Outstanding service by Marc Kincaid-State Farm Insurance and been insured with them for more than 6 years, bundled home and vehicles.

  Response from the owner

  Thank you to both you and your wife.

• E

  Evan Ohlhausen
  5

  KeShawn Ellis was absolutely amazing! Attentive to my needs, responsive whenever I had questions, and one of the most professional insurance representatives I've ever ran across! I highly recommend them! Give them a call if you're thinking about switching companies!! 🙌🇺🇲👍

  Response from the owner

  Thank you for the review

• m

  m a
  5

  KeShawn Ellis went above and beyond in assisting resolving a mistake from my previous agent. The response time , assurance and follow ups were superb. Thank you for the efforts, patience and time.

  Response from the owner

  Thank you so much for the rating and the compliment for Keshawn. We are glad that we could help.

• P

  Paul Holman
  5

  Wow, I am so happy I trusted Marc with my auto policy! I didn’t expect to start my year off with a claim, but State Farm took care of everything. I’m glad he took the time to help me set up a good plan. Thanks Marc!

  Response from the owner

  Thank you Paul. Glad that you are okay and things worked out

• S

  Shelly Taylor
  5

  Saved me $1600 a year on car insurance without sacrificing any coverage. In fact, i have more! Seriously best decision i made was to trust Marc and his team. And his follow up skills are the best! Thank you Marc for making this painless for me!

  Response from the owner

  Thank you Shelley, we look forward to serving you and your family in the future.

• S

  Steve Yang
  5

  Marc is very professional in his trade. He is quick to serve and is always prompt with replies. He truly cares for his customers and will always go above and beyond to make sure they are well taken care of!

  Response from the owner

  Thank you Steve! Appreciate you and your team.