M&T Bank Tucker Ave, Union

M&T Bank Reviews

• N

  Nicole Nigro
  1

  How the branch manager Frank is even employed here is beyond me..I won't disclose too many personal details but I will say I informed him of fraudulent activity on a deceased person's account and he refused to help in any way. The fraud department and better business bureau is taking it from here but he should be fired immediately!

  Response from the owner

  Good Morning Nicole, I definitely want to hear more about your experience. Please email [email protected], include your name and phone number. I'd be happy to have someone reach out to get more details. Thank you. -Candi B.

• B

  Blanca Serrano
  3

  Small town banking. Lacking updated modern ambience. This is your grandparents bank of choice. Except if you are a retired elder receiving social security benefits they do not offer the convenience of cash withdrawal on Direct Xpress government card. Supposedly they need a special machine for this action. Seniors walk over to the 7 Eleven to withdraw no fee ATM then deposit with M&T. For the more hip generation used to convenience and accessibility NEW September 2018 they have just begun to use Zelle. And they also are now working with Apple Pay and Android pay. I prefer the online convenience. However when I added my M&T card to wallet on iPhone I was forced to call customer service. They informed me I must go in to the branch for approval of my card for Apple Pay. What?? Waste of time. On another note, every time I go in to the bank the teller says I could have deposited through ATM. Well thanks but I want to be sure it’s received and processed right away. So much for one on one banking. Bank hours and drive thru hours mirror each other 9am -5pm. Most banks have Extended hours for drive thru (8am)not M&T.

• L

  Luis Munoz
  1

  Horrible service, I made a phone call to ask about what time they closed because I want to open a checking account with them, I get there at 4,25pm and those ladys were like in the rush to leave. I went to another bank.

• J

  James P
  2

  No clue. 2 branches and 4 different people just to cash out a inherited IRA. Colleen was the only one that knew her job.

• S

  Supremetime
  4

  Friendly and professional staffs but a bit slow . Has a drive thru and covered ATM. Big parking lot.

• G

  Ganesh Pund
  5

  Very friendly staff and traditional community bank that values it's customers

• M

  Maurice E.
  5

  Very friendly staff and traditional community bank that values it's customers