Logix - Woodland Hills Branch Victory Blvd, Woodland Hills

Logix - Woodland Hills Branch Reviews

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  Mehron Javani
  5

  This branch is located in a very nice shopping center, off of Victory and Canoga. The staff were friendly and make eye contact. They were very polite and asked the appropriate questions to help service my needs. The branch is very clean and open, the layout is very inviting and positive. No one is pressuring you to open anything and even when I asked if there was an account that can waive my wire fee and they said no, I was given an actual explanation as to why they could not.

  Response from the owner

  Hi Mehron, Thank you for taking the time to highlight our staff, service, and location. We take pride in the service we provide and we thank you for the opportunity to serve you with your banking needs. Many thanks for your membership! Maria Espinosa Online Community Management Specialist

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  Live Love
  1

  If you want horrible service and a bank that doesn't care about your business, go here! They were standing around talking while we were trying to open an account!! So we just left and opened an account with Chase! Talk about losing business for lazy people!

  Response from the owner

  Hi Live Love, Thank you for your feedback. We realize there are a multitude of financial institutions to choose from, and we appreciate that you considered us for your banking needs. It is our goal to deliver outstanding service to you, and I’m so sorry that we’ve left you with a negative impression. Would you be willing to share a few more details about your experience so that I can look into it further? You may reach me directly at [email protected]. We take all feedback to heart, and we have forwarded your concerns to our management team. Thank you for your time! Maria Espinosa Online Community Management Specialist

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  Louise Forscher
  5

  Logix Federal Credit Union is the best bank I have ever encountered. Up front, genuine and really easy great ways of operating. You cannot go wrong.

  Response from the owner

  Hi Louise, Thank you for the nice review! We appreciate the opportunity to fulfill your banking needs, and are happy to provide that great service to you. Thank you very much for your membership! Enjoy the rest of your week. Maria Espinosa Online Community Management Specialist

• K

  Kia Marshall
  4

  The opening of my accounts with Logiix were professionally done and with curiosity. I don't make a lot of money or have a lot of money but they made feel I had a chance of emergency funds at my finger tips!!!

  Response from the owner

  Hi Kia, Thank you for sharing your experience with us! We appreciate your membership and will always be here to help out in any way we can. Have a great weekend! Maria Espinosa Online Community Management Specialist

• A

  Aleta Pearce
  5

  If you are shopping for a car loan look no further, for both older cars and new cars this is the place!!! If you're looking to finance a car loan you need to get yourself over to this branch and sit with Charles Blue. I've been dealing with lenders both car and mortgage for decades. This was the best experience to date!!!! Charles Blue was a pro from the beginning to the end. It was a pleasure dealing with him. Deep in the process we discovered that a big mistake had been made. Charles both owned it and corrected it with full transparency. It's when you have a issue like this that you really get to see the true colors of a person and the institution. I was happy the error happened becuase it let me see the true colors of both Charles and Logix and the colors are beautiful!!!! Very rare these days. Charles Blue is my new go to person for any and all of the services he offers. I am new to Logix but look forward to having a long relationship with Logix. I started out with an application at Primerica for financing this vehicle and they were a back peddling hot mess. They approved the loan and then mid stream unapproved the loan, all this after I had made a non-refundable deposit on the truck. They also have crummy interest rates. Not only does Logix truly have the best car loan program, they even finance older cars (I researched about 40 of them in great depth), they have the best interest rates, best car valuation guidelines (They use KBB not NADA) and the best car loan programs. If you are looking to finance an older car purchase, this is the place for you! If you are looking to finance a new car, this is also the place for you! If you want to deal with a real live professional (very rare these days) see Charles Blue you won't regret it! If you are looking for a first class professional credit union, work with Logix.

• j

  juan trujillo
  5

  Union bank that makes sense , now assisted me in opening an account and later on a car loan amazing profesional costumer service , stress free , reliable , and fast

  Response from the owner

  We’re thrilled to have you as a part of Logix, Juan! It’s wonderful to hear that we’ve provided you with the excellent service we aim towards, and that you found the auto loan process stress-free and fast. Have a delightful weekend! Maria Espinosa Online Community Management Specialist

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  Merry Soleimani
  5

  They are awesome,professional, very helpful and honest people. I am so happy that I did my financial needs with Logix now and for sure I will do it in the future. I will recommend Logix to my family and friends for sure. I thank you all special Alex 😊🙏

  Response from the owner

  Thank you for taking the time to leave us a review, Merry! We are thankful for the opportunity to be your credit union and assist you with any financial needs. Thank you for your recommendations. We will pass along your compliments to Alex and his manager. We truly appreciate your membership, and we look forward to assisting you with any of your future financial needs! Maria Espinosa Online Community Management Specialist

• S

  Sacred Soundz
  1

  Nobody really doing work at this branch. EVERYONE IS AT LUNCH ALL THE TIME

  Response from the owner

  Thank you for taking the time to leave us a review. We set high service standards for ourselves, and I’m sorry to hear that the service you experienced at our Woodland Hills branch did not live up to those expectations. Would you be willing to share a few more details on your experience? I’d like the opportunity to learn more about the areas where we’ve fallen short. Please reach me directly at [email protected]. I look forward to hearing from you! Maria Espinosa Online Community Management Specialist

• G

  Gil Solomon
  5

  We left Wells Fargo and signed up with Logix based on high ratings with consumer reports. We are very happy. They are responsive when you go into the branch or via chat. Most of our banking is remote and we use the service to mail our checks or the app for deposits, which is very easy and reliable. And I'm not supporting an institution with questionable practices.

• J

  James Bates
  2

  I was trying to open a joint account and the teller wouldn't let me. Very helpful staff.

  Response from the owner

  Hi James, Thank you for your interest in opening a joint account with us. We're so sorry to hear that we weren’t able to start that relationship at the time you came in. After doing a bit of research, it is our understanding that an alternative option was offered, though this is no excuse, and we sincerely apologize for the poor experience you encountered. If there are any additional details you’d like to share with us, please feel free to reach me directly at [email protected]. Thank you for taking the time to provide us with your feedback, as it helps us improve our ability to serve our members better! Maria Espinosa Online Community Management Specialist