Farmers Insurance Federal Credit Union Owensmouth Ave, Woodland Hills

Farmers Insurance Federal Credit Union Reviews

• P

  Pedram Cameron Hoss
  5

  As a new agency owner in need of many different banking services, Nahim has been instrumental in getting me up and running and up to speed as quickly and efficiently as possible. He has been courteous, generous with his time and on the ball in matters that required follow ups. I highly recommend him to colleagues and others who may need his services.

  Response from the owner

  Hi Pedram, Thank you for taking a minute to let us know about your experience at FIGFCU. I am so happy to hear that Nahim has been helpful with your agency finances. I will let him know that he has been recognized for his great work! Thanks again for reviewing us! -Christina

• C

  Chelsea Figueroa
  5

  I've always had a great experience! I've worked with Nahim throughout the process of opening my account, and he has been such a pleasure to work with. Now if I refer anyone, I go directly to him. His response time is so fast and he is more than helpful.

  Response from the owner

  Hi Chelsea, Thank you for reviewing your Credit Union branch. I am so happy to hear that Nahim has been so prompt and helpful. I'll let him know that he's doing a fantastic job and to keep up the great work. -Christina

• J

  Jesus Mendoza
  1

  Please properly update policies regarding ATM as a credit union member I was refused ability to use ATM. Wearing proper protective items. Honestly felt very discriminated as several white people walked in and out without any questions while security guard came out to meet us before we could even approach building. Properly train your security guards and if they are doing job please place correct information on website.

  Response from the owner

  Hi Jesus, Thank you for taking the time to review us. I’m sorry to hear about the experience you had and would really like to discuss the situation with you so we can address immediately. Will you please call us at 800.877.2345, and ask to speak with our Branch Manager, Cherlin Nissen? She is expecting your call. Thank you. -Christina

• G

  Guillermo Avila
  5

  Nothing but good things to say about the Woodland Hills branch for Farmers Insurance Federal Credit Union. Everyone is nice and helpful. Recently Nahim Jalal helped me with my daughter's accounts and provided me with all of the information needed. Thank you Nahim!

  Response from the owner

  Hi Guillermo, Thank you for reviewing the Credit Union. And, thank you for your membership! I am so glad to hear you've had a great experience at the branch. I'll make sure to let Nahim know that he is doing a fantastic job. -Christina

• M

  Mady Aguilera
  5

  Spoke with a CSR named Nishaun and he was very helpful, thorough, and patient with me. Very pleased with his service and my new bank!

  Response from the owner

  Hi Mady, Welcome to the Credit Union Family, we're happy to be your new bank! Thanks for sharing about your experience. I'm glad to hear that Nishaun did a great job when you spoke with him and I'll let him know to keep up the good work. -Christina

• K

  Kevin Brownson
  5

  Was great to have follow up with someone who cares and knows what they can do for you. Having direct contact is key to long term business relationships. Thank you again Ms. Evelyn Vazquez, Kevin Brownson

  Response from the owner

  Hi Kevin, Thanks for reviewing the Credit Union. We really appreciate your feedback. I'll make sure Evelyn gets your review. Thank you for being a member of our Credit Union Family! -Christina

• K

  Ku Em
  5

  Nahim is super helpful when it comes to the customer service. Product knowledge which makes it easier to communicate. Thank you!

  Response from the owner

  Hi Ku, Thank you for your membership and for reviewing us! It’s great to hear that Nahim has done a great job. I’ll let him know to keep up the great work. -Christina

• G

  Gary Balcom
  5

  Very friendly service every time I go to the Kraft Lake Farmers Insurance Federal Credit Union! Wait time is next to nothing which is great!

  Response from the owner

  Hi Gary, Thank you for reviewing your FIGFCU branch. I'm really glad to hear about your good experiences. We really appreciate your feedback! -Ashley

• H

  Heather Herrera
  5

  Nishaun has been a tremendous help. Thank you so much for your patience, knowledge and help!

  Response from the owner

  Hi Heather! Thank you for reviewing your FIGFCU branch. I am really happy to hear you've had a positive experience banking with us (and with Nishaun!). And I will make sure he gets your feedback. -Christina

• J

  Jason Zamani
  5

  I have had great experience with the Credit Union. Very friendly personnel and eager to help.

  Response from the owner

  Hi Jason, We really appreciate you taking the time to leave us a review and share about your experience at FIGFCU. Thanks so much! -Christina