Lion's Share Federal Credit Union Harrison Rd, Salisbury

Lion's Share Federal Credit Union Reviews

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  Matthew Ross
  5

  I recently had my car break down and on top of that my a.c unit went out in my house that I just purchased ( fixer upper) Melinda Miller is the greatest not only did she help me with a loan ,she also just listen to my problem and understood what was happening and was able to help ,she wasn't rushing me off the phone or during the conversation, she's a real true , professional . Normally I don't give back reviews but the way she's helped me, I couldn't resist but tell anyone and everyone,as long as you are working, she's will help you,thank God for Melinda Miller at lions share credit union,.

  Response from the owner

  Matthew, thank you so much for taking the time to leave a review! We are so happy to hear that Melinda was able to help you and listen to your problems. We also thank you for being a member of Lion's Share. It is folks like you who make us great.

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  Shannon Rogers
  5

  The absolute best credit union I’ve ever been a member of!! 9 years I’ve been with them and they have helped me through trials and tribulations!! Julie is the best!!! I’m forever Grateful for Lionshare Credit union ❤️❤️❤️❤️

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  Jenika Wilson
  5

  I’ve been dealing with Lion’s Share for about 10 years and when I needed something Tammy was on it. And I recently just dealt with Melinda and I tell you what, Melinda and Tammy will forever be number one in my book.

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  cheyenna-maria sanchez
  1

  So it was a horrible day for many associates today. Without any warning our federal credit union decided to change our payday. Like most we live pay check to pay check. So by pushing our payday back it really hurt some of your so called valued member. One of my coworkers even had her lights cut off because of it. Its just one day but you encourage all of us to bank yall to support delhaize and get paid a day early but then decide no you are no longer going to honor your words. And don't even give your members a heads up.😡😡😡

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  Marquezz Ashe
  1

  The absolute worst bank in America. Go to state employees, and as bad as they are they are better than this bank. I applied for a loan and they take forever to call you back and update you. They are so unprofessional and don’t know where they left off at. The manager told me one thing like she was gone help me she then ended up sending me to another rep who wanted to send me back to her. My credit is decent and I just needed a start and refresh and they didn’t even try or attempt to work with me. One of reps even tried to refer my stimulus as a loan and not them......

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  Barbara Marchan
  5

  I have been a member of this credit union since 2012, never have I needed assistance that they did not provide or give me guidance with. my last experience was with Joan the loan officer . awesome from start to finish thank you Joan. we need more of you. Customer Service goes a long way.

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  Amy Barnes
  5

  I've been a member for going on twenty years, and even when I left Food Lion I kept my account. I'm SO glad I did. Having worked as both a teller and an admin at big banks in the past, I have a deep appreciation for the personal touch and the attention delivered by a smaller credit union like this. When my mother died, they sent a lovely card. And every time I've had an issue, even if it was of my own making, they have always been courteous, friendly, helpful, and full of excellent advice. I got to know folks like Mary Jo (I still miss her!), Susan, and others by name and every one is just as sweet as can be. I will NEVER leave this credit union. They have been nothing but good to me and mine from day one, and when bad things happen (divorce, stolen card, identity theft) they have always been alert, communicative, patient, understanding, and professional. Heck, they find out about things that went wrong with my account and call me to let me know before I even have a clue what's happening! Big banks don't take the time. These folks CARE, and it shows. Please, if you ever need a bank that makes you feel like a person and not just a number, think about these lovely people. You won't regret it.

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  Amber Gough
  5

  I was recommended to lions share by my store manager after I totalled my car and would need to get a new one, and he gave a Joan's name and number. Joan was very helpful and even got my loan taken care of within a day! She was quick and patient with me. I have worked for the company for over 16 years and this is my first time dealing with the credit union and I will definitely recommend it to other employees!! Thanks Joan!

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  Lori Young
  5

  This is one of the best banks by far. They have been great for me over the last five years, thru thick and thin. The staff sent both me and my husband a card when we almost lost him because of his heart. I live in MD and we use Sandy Springs as well. But I told hubby I am keeping my credit union account, because they are awesome. Thanks everyone at Lionshare FCU.

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  jamey jarrell
  1

  Just dealt with the rudest loan officer I have ever dealt with. Very poor communication and abrupt holds. She acted as if she didn't have time to deal with me. One second I was talking then she say hold and all I hear is music. I could hear her eating. Just very rude and unprofessional. I will be closing my account and taking my business elsewhere. I've been with the company 12 years and expected better service. Most of the time you call they never answer the phone. I can't stand when someone in customer service cuts me off and talks down on you. Never again. Rant over