Lino Reale - State Farm Insurance Agent W Main St, Victor

Lino Reale - State Farm Insurance Agent Reviews

• K

  K K (BrokenTigger)
  5

  We have multiple policies with STATE FARM Insurance. 2 Automobile, Homeowners, and personal property. We have never had a problem with State Farm Insurance. We switched to State Farm over 10 years ago and when we bought our home we transferred to the local agent. Lino Reale has been great in communicating our needs and making sure we have all that we need. They offer so much more, but he doesn't push for what we don't need. All the staff have always been helpful and always polite at our random stop ins. I recommend StateFarm Insurance and specifically the victor location with Lino Reale as your agent.

  Response from the owner

  Katrina, thank you for the kind words. We truly enjoy working with your family and helping you with all of your insurance needs.

• B

  Bradley Foster
  5

  Lino Reale operates a very effective State Farm office. We work with Faith and she has always provided great service for us. As far as insurance goes, we've found that State Farm generally provides good value. We've worked with other companies and agencies, now were glad that we HAVE FAITH!

  Response from the owner

  Brad, thank you for the great comments. It has been a pleasure serving you, Carol and your family over the years. We will always work hard to be sure your family is protected.

• G

  Gerald Conezio
  5

  I have been with State Farm for over 30 years but only recently changed to the Lino Reale agency. I am most impressed with the professionalism and attention to detail from both Mr Reale and his staff, especially Faith and Jeanne. This agency is a great choice for insurance needs.

  Response from the owner

  Dr. Conezio, it is our privilege to serve you and your family. We thank you for placing your auto insurance, home insurance and liability insurance with my agency. We will continue to work hard for you.

• T

  Timothy Horan
  5

  Wonderful customer service and very helpful getting me setup with a new auto insurance policy! Faith was lovely to speak with throughout the process.

  Response from the owner

  Tim, thank you for placing your trust in my agency and for the great review. We will take good care of you over the years. Look forward to working with you

• Y

  Yesenia Garcia Key
  5

  I've been with Lino Reale since 2008. Prior to that I'd been with several other insurance companies (that were distant), I was just a policy. Lino's team is refreshingly different this team is energetic, friendly, family-like and extremely professional. They take the time to ask, how I am doing, they know my husband's name and some other family members. During these uncertain times it's important to remember that business start with people. Thank you Lino & team.

  Response from the owner

  Thank you, Yesenia. You and your family are very important to us. We appreciate you!!!

• M

  Mary Keefe
  5

  This company goes way above and beyond when it comes to assisting their customers, always looking for ways to cut costs while providing the maximum coverage. They're always friendly and always helpful even on those days when you have to contact them for a bad reason. We left Geico because they were the exact opposite. I would highly recommend this State Farm branch to anyone who is looking for auto, home, umbrella, or personal insurance.

  Response from the owner

  Mary, it’s always a pleasure working with you, Tony and your entire family. Glad we can help with your auto insurance, home insurance and umbrella insurance. We will always work hard for you.

• D

  Don Kelly
  5

  Lino Reale - State Farm Insurance Agency and his staff provide very informative information and professional courtesy every time I am in the office. They are always worthy of answering any question with skill and encouragement and in a timely manner........

  Response from the owner

  Hello Don. Always great seeing you and your family. Appreciate the kind words.

• R

  Robert Smith
  5

  Best insurance agency around. Robert is awesome! Everyone there is great and they always take care of anything I need. I recommend this place to all of my friends that have insurance questions and they all say the same thing. Highly recommend!

  Response from the owner

  Robert, really appreciate the kind words. We value the trust you place in my agency. Let us k ow if we can ever be of assistance.

• m

  mariah biggs
  1

  Horrible insurance company, they changed my payment twice. Gave me a set monthly payment and ended up paying 95 dollars over what they told me. They lied and said they had no clue where that number came from and I made it up, I had the email and they said it was fake. They said I missed a payment when switching to them but I’ve had them for a few years so I’ve never switched to them. This was my first insurance company ever! Safe to say I’m never using them again and will never recommend this place to anyone, I’m not the only one in my family that’s had multiple issues.

  Response from the owner

  Mariah. I am sorry for your experience. I see that we have tried to reach out to you several times. I will call you personally to discuss.

• S

  Skylar Dimora
  5

  This location is incredible. One of the lovely ladies who works there, Jean, saved my dads day last week when he went to test drive a car who’s engine had blown during the test drive. He was stuck at a light in the middle of an intersection at rush hour with no phone numbers but hers to call for help. Jean went above and beyond, researched who the car belonged to. Called that owners boss, found the number from them and gave the owner of the car he was test driving a call letting them know the situation my dad was in. All my dad had to do was sit tight and wait she handled everything for him. Connected him to a tow, stayed on the line and guided him through every step so he was not alone. Jean along with everyone else at this location goes above and beyond for their customers. They treat him with so much care. Thanks again Jean!

  Response from the owner

  Skylar. Thank you for the review. So glad everything worked out for your father. We appreciate the trust you place in my agency.