Liberty Title Insurance and Real Estate Closing Services - Grand Blanc Michigan S Saginaw St, Grand Blanc

Liberty Title Insurance and Real Estate Closing Services - Grand Blanc Michigan Reviews

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  thomas riddle
  3

  Closing on residential real estate took place on 7/8/22. The representative from Liberty Title did not create an extraordinary experience for me by any means, but she did get the job done. She was on time and moved through the process at a good clip. There were no hiccups to speak of. However, she was far from personable and had no idea (nor willingness to even attempt) how to explain the calculations/numbers. She simply said, "That is something you can discuss with your lender". Which makes sense, but she could have taken 30 seconds to at least pretend she cared about my question. As for all of the documents: she gave a very brief (5-10 second), canned explanation of each document, no different than a recording or a robot. “This document is blah, blah, blah; sign here! And this document is blah, blah, blah; sign here! And this document is blah, blah, blah; sign here!” She was regurgitating her robotic schpiel as quickly and mindlessly as possible. In any case, she was pleasant enough (not rude) and got the job done!

  Response from the owner

  Hi Thomas, Thank you for your comments. We pride ourselves on our customer service so I’m very sorry to hear we failed to meet your expectations. Our experienced team always strives to provide exceptional, professional service. We would like to learn more specifics about this situation. Please give us a chance to help resolve this and call me at 810-357-0759 when you have a moment (ask for Christopher). Thank you. – Christopher Betz Branch Manager, Liberty Title Agency

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  Peggy Jones
  5

  Smooth like butta! Very easy and fast. Staff polite and friendly. I love the snacks!

  Response from the owner

  Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

• C

  Christopher Evans
  5

  Sara at Liberty Title was super awesome in handling our closing. Very professional, responsive, just overall accommodating. Go and see her today!!!!!! Special thanks to our Realtor Tierra Howard for being there from start to finish! Couldn’t have done it without you!

  Response from the owner

  Thank you so much for your kind words, Christopher. We really appreciate you taking the time out to share your experience with us — and we agree, Sara is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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  James Aydlott
  5

  Was a very pleasant experience. Everything was done quickly and efficiently. Every person was incredibly nice.

  Response from the owner

  Thank you for sharing your kind words with us, James! It means the world to us and to our Grand Blanc entire team-- we'll definitely be sharing this review with them! We appreciate your feedback and your business and hope to work together again soon :-)

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  Michael MacDonald
  5

  There's a reason why I've continued to use Liberty Title for 16 years...they make every transaction a priority! They are attentive, knowledgeable, detail oriented and always professional!

  Response from the owner

  Thank you so much for sharing your kind words with us, Michael. It really means the world to us and to our entire Grand Blanc team! We appreciate both your feedback and your continued business and look forward to working with you again soon!

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  John Peiffer
  5

  Closing was so smooth and professional. Everything in order, answered all of our questions and concerns. Very reputable company. Thanks again Rebecca! And of course to our awesome realtor Jeff Neville.

  Response from the owner

  Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us — and we agree, Rebecca is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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  Jessica EdConstable Team
  5

  Liberty Title in Grand Blanc is my team's preferred Title Company! They are always fast to respond to our questions and prepare documents quickly. They recently managed to rush a land contract from date of contract to the closing table in one week, with having to order out of county title! Their customer service is absolutely spectacular and we recommend using them to all of our clients. Communication is direct and knowledgeable, and I am always relieved to be using Liberty and not another Title Company because I know our clients are getting the best service and the best rates.

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  Sean Landis
  5

  The Grand Blanc office of Liberty Title provides wonderful customer services to our clients. The knowledgeable staff is always there to assist us with solving a problem or squeezing in a last minute closing. Lisa, Jessica, Ashley and Samantha provide the support and assistance to make our closings a success. Latina and Stephanie are always pleasant as closers at the closing table. Alaina at the front desk always greets you with a smile. Great job to ALL the staff!!

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  Bob Quigley
  5

  I was hesitant to switch my business from another local title company but I finally gave in. I have been with Liberty for 3 or 4 months and wish I would have switched long ago. I'm a type A personality and I can be very demanding and still, the service is outstanding. Jessica has fantastic management skills and has already fixed a few issue we have ran into with other title companies.

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  Kelly Williams
  5

  I have been in Real Estate one way or another for over 20 years. Over the last decade, one very important component of Real Estate was lost....building relationships! Buying and selling a home is a personal thing. Liberty Title in Grand Blanc brought back the personal touch! Every transaction is hand held and dealt with to a level that you expect. The warm and cozy office, the professional and knowledgeable staff to the follow up after the transaction closes. You won't be disappointed! Thank you to the entire Team at Liberty for restoring my faith in a title company again!!! Too bad you can't give them more 5 stars!