Liberty Tax and Loans W Columbia Ave Suite B Suite B, Battle Creek

Liberty Tax and Loans Reviews

• S

  Samantha Rose
  1

  The lady said she needed my social security card and I asked her why and she got very rude talking about they have to know it’s me. I had my ID, checking account, and paystub. I said I’m not giving you my social security card to copy. No other borrowing place needs a copy of it. It sounded weird to me. Then she got real rude talking about my bank has a copy on file. No they don’t. I bank with chase and they DO NOT HAVE A COPY OF MY SOCIAL SECURTY CARD. They have my number but not a copy of my card.

  Response from the owner

  Thank you for taking the time to leave a review. Please provide us with feedback on how we could have improved your experience. Contact us directly at 855-You-Connect (855-968-2666) or email us at [email protected].

• C

  Cathy Lepper
  5

  Good service. Battle Creek office are friendly polite. Answer questions. Give reminder calls.

  Response from the owner

  We look forward to your next visit and thank you for the great feedback and for your five-star rating!

• R

  Rebecca Shepherd
  5

  The ladies help me smile.. and the process of the borrowing is nice. I would, will, recommend anyone. Thank you!

• K

  Kristin Carns
  4

  The lady who works the desk is nice and very funny. Good customer service.

  Response from the owner

  Thank you for the four-star rating you gave us! We strive for great guest service. Please provide us with feedback on how we could have improved your experience. Feel free to contact us directly at 855-You-Connect (855-968-2666).

• I

  Irene Smith
  5

  They are always friendly and helpful. In these times this service is necessary.

  Response from the owner

  We look forward to your next visit and thank you for the great feedback and for your five-star rating!