Liberty Tax University Pointe Blvd, Charlotte

Liberty Tax Reviews

• D

  Dawn barnes
  1

  Lynette is a wishy washing lady. When u file your taxes she is all helpful. Let you have a problem that she won’t get PAID FOR She will turn so fast. Money isn’t the only reason you work at a tax office. Helping women get their tax childcare credit your looking at the wrong place. When I filled she said if I got denied she would fight to get it back. When I showed up needing her to help me she was rude and irritated I guess she didn’t want to help me to begin with she only wanted what I could give her out of my Tex refund. ( since they didn’t give me the refund she didn’t even pretend to care. IF I COULD GIVE A zero I would!!

  Response from the owner

  Dawn, thank you for letting us know. We called the IRS together about your child tax credit. We sorry that outcome did not go your way but the IRS detmermines the final out come.

• D

  Dtkgirl T
  5

  All I can say is the honest truth .. All the staff was very nice, curious and knowledgeable. I was treated as a human Ms. L.S Take the time and patience to listen to me and gave her feedback in a respectful way thank you so much for showing me respect, and for making my day a better one. Thank you all.. Ht

  Response from the owner

  Dtkgirl Review

• F

  Faith Cannon
  5

  Really amazing employees here made me feel comfortable worked with what I had and still got me a return. Also they have a cute little snack setup they offer while you’re waiting. Definitely will return next year

  Response from the owner

  Faith Thanks For the Review

• S

  Sami Tyler
  5

  Shaughn was very nice and helpful explaining my taxes. It was a great experience. I will be back next year.

  Response from the owner

  Sami Thank You for your review!

• W

  Willie Potts
  5

  BY FAR THE BEST TAX LOCATION I'VE BEEN TO. LYNETTE AND SHAUGHN IS VERY FRIENDLY, PROFESSIONAL, FAMILY ORIENTED, GREAT ATMOSPHERE, NOT GHETTO AAAAAAAAAAND ABOUT THEIR BUSINESS. THANK YOU LADIES FOR EVERYTHING!!!!

  Response from the owner

  Wow! You are awsome Thanks

• O

  OG Dimepiece
  1

  The lady who answered the phone was Rude, loud and wasn't listening on Monday February 28,2022 around 5 pm when I called

  Response from the owner

  Thanks for letting us know. We are here to help and can speak with the office manager Lynette at 704-706-3457. We would love to help you any way we can.

• D

  Dominique Ellis
  5

  Ms Lynette omg she was a life saver and truly helpful in explains how taxes worked and business taxes as young entrepreneurs my fiancé and I we will be going to her for years to come. Thank you

  Response from the owner

  Dminique Thanks For the Review

• K

  Kimoni Mone
  5

  Lynette Smith (the manager) is Very Professional & Quick with Great Customer Service. #HighlyRecommend ❤️

  Response from the owner

  Thanks You So Much

• D

  Dani D
  2

  Friendly staff but will not be returning.

  Response from the owner

  Dani D Thank you for the feedback we cannot find your name based on your google user name. You can call us at 704-706-3457 and speak to our office manger Lynette.