Liberty Tax 15th St, Panama City

Liberty Tax Reviews

• T

  Teresa Coyle
  5

  Great, friendly, professional service. Chris has a great attitude and stayed over her shift to complete my complicated tax issues. Thanks for going above and beyond . Your stellar service is greatly appreciated.

  Response from the owner

  Hi Teresa, We are so pleased you took the time to leave 5 stars! We love knowing you had a wonderful experience. Thank you for choosing Liberty Tax , we hope to see you return next tax season! Please recommend us to any family and friends in need of a tax pro. - Liberty Tax Care Team

• B

  Briahna Carroll
  5

  My service representative Kris was very helpful and efficient when it came down to getting my taxes done. I would definitely ask for her if you come in!

  Response from the owner

  Hello Briahna, Thank you for taking the time to leave feedback! We love hearing you had a good experience. Thank you for choosing Liberty Tax , we look forward to seeing you again next tax season! - Liberty Tax Service Care Team

• A

  Angel Tyler
  5

  They are always very helpful and friendly they helped me with taxes that I forgot to file thank you so much liberty tax for everything

  Response from the owner

  Hello Angel, Thank you for taking the time to leave feedback! We love hearing you had a good experience. Thank you for choosing Liberty Tax , we look forward to seeing you again next tax season! - Liberty Tax Service Care Team

• C

  Candace Kuhlman
  5

  Friendly fast and helpful services will continue to file my taxes every year thank you

  Response from the owner

  Hi Candace, We are so pleased you took the time to leave 5 stars! We love knowing you had a wonderful experience. Thank you for choosing Liberty Tax , we hope to see you return next tax season! Please recommend us to any family and friends in need of a tax pro. - Liberty Tax Care Team

• N

  Nick Gwyn
  5

  Tiffany Bryan was absolutely fantastic! She was incredibly charming during our conversation and made everything so simple and easy. We’ve never had such an easier and pleasurable time filing before! Thank you again and see you next year! ~Nick And Leslie

• J

  Jeremiah Bratcher
  1

  This place is the worst. Did my taxes wrong 3 times. didnt want to give me a refund because they filed 3 ammended returns. Hello it was your fought you had to file the ammended returns. Talked to the owner and he was rude with me and hung up on me. Your employees put the wrong dependents on my taxes and then filled out the 1095 A form incorrectly. I have a statement from the irs that says so. I will never go here and I do not recommend this shady place to anyone..As the owner told me before he hung up on me.. Have a nice day sir. P.S I still havent received my taxes from march 2020. Do not go to Libert Tax.

• j

  joy kinsella
  5

  Great chrisy my tax perpare is so kind and help full shes helping me amend my taxes iv lost everything twice two years . shes understanding explain every detail and is friendly go to liberty on 15th see her Joy

• R

  Rachel B.
  1

  I will NEVER use their services again! This year was my 3rd year filing an injured spouse allocation. The past two years I filed my own taxes and never had any issues with it being processed. The one year. This year I was denied because of how they filed it (without my understanding of it, mind you). When I called them today to find out what I could do, because I should have to pay my ex-husband's child support, I was told " I shouldn't have married him". NEVER AGAIN!

• R

  Rachelle Turner
  1

  This company is so incompetent, rude and disrespectful! The most recent call, Bob (supposedly the Supervisor) hung up on my Son after waiting over 40 minutes. I watched my Son call them from the time they opened until an hour before closing. He was on hold for over 40 minutes each call and was not told the right information. Update my Son made his 6th phone call because Bob didn't tell him the correct information again. Tomorrow, we'll see if Liberty follows through. Update....Well, my Son doesn't have to wait until tomorrow. Bob did the right thing and gave my Son the information he needed to fill out his taxes.

• C

  Chris Sloan
  1

  Was going to have them do my tax return. After a day of waiting, i was told that id receive $450 back and they told me their filing fee was $327. So needless to say i did not allow them to do my tax return due to the outrageous 72% they were going to charge me.