Centennial Bank Stanford Rd, Panama City

Centennial Bank Reviews

• K

  Kailee T
  2

  I just deposited my check of $672. Asked back $460 in cash and deposited $212 of it into my account. My last check I got $210 in cash (I was going to put $100 from the last check and this check into savings which would be about $200) anyways I haven't used the cash last time because I didn't have to fill up my tank so I knew I had at least $210 in my wallet and a couple dollars in my purse. They are going to tell me when I checked 5 times that I did not receive the $460 even though I received $360. I'm short $100 😒

• M

  Mad Hatter
  5

  I have Both, Business and Personal Checking accounts with this Bank. I can say that the Customer Service is hands down a 5 out of 5. As soon as I walk in the Door i am Greeted and Recognized by my First Name with a smile on their face. I don't think I've ever had to wait in Line for more than 3 minutes before someone assisted me. I would Recommend them to anyone looking for a New Bank. They are Friendly, Proficient, Remarkably Informative and Extremely Professional

  Response from the owner

  Thanks!

• K

  Katie Sapp
  5

  Ricky Elias is the best mortgage officer...ever!! We were working with another mortgage officer (Bill Fuqua with Acopia) and it was the worst experience ever. I was ready to give up and live in my car...seriously. He closed our FHA loan in a month & he kept us updated along the way. Seriously, what started as a miserable experience, is now amazing. We are forever thankful for Ricky!!!!!

• T

  Thomas Hutchinson
  5

  I was visiting from out of town and needed a cashier's check. The staff was friendly and quick to take care of me. I also liked the way they kept calling everyone who entered by their first names.

  Response from the owner

  Thank you for the review Thomas!

• S

  Stevie Johnson
  1

  The worst customer service that Ive encountered in my whole life.The service was so bad that I cancelled my account and anyone who ask me advice on banking there,I'm letting them know it's a very BAD decision.I showed up there after doing a job on a windy day and I was in the drive through.They were so busy talking inside that my check flew out the box and I had to jump out my truck and chase my check down.They then told me that the name on the check wasn't the same one on my business account,so I went back and had my client sign it again with the current business name on it.They were laughing as they looked at my check and making fun of me.I went two blocks over and they cashed my check.I told the manager and a day later they took $100 out my account and I had to call and complain.They finally put it back.Very childish,disrespectful,and amateurish customer service.I had been with that bank for years and that horrible experience made me cancel my account.Ive never felt such disrespect in my whole life.I hope management gets rid of those two female employees that worked the window that day because if not,they're gonna continue to lose customers.

• S

  Sharon Wichmann
  5

  My debit card had expired and they got me a new one on the spot with a PIN of my own choice. Fast and friendly service!!

  Response from the owner

  Thank you for the review!

• R

  Robert Davis
  1

  The customer service reviews are correct. Worst bank I've ever dealt with. The tellers are helpful.

• J

  Jimmie Lawson
  5

  Love my bank. The staff has always been so nice. Thanks Shawn !!

• B

  Breshawne Mcclain
  1

  I really don't like this bank I will.be switching banks I rate them a 0

  Response from the owner

  We are sorry you feel that way Shawne. Hopefully we were able to understand what caused this rating. Thanks.