LGE Community Credit Union Commerce Park Dr, Marietta

LGE Community Credit Union Reviews

• B

  Brandy Norton
  1

  They don't have tellers. I parked and walked inside because they didn't have a drive thru teller. There were to machines as tellers and they didn't work. If I wanted to deal with a machine I would have gone through the atm. And on top of that the didn't work. I put my card in and it spit it out saying I didn't have an account. So I had to go through the atm to deposit cash, it took several time for it to take all my cash. This is why I went to a bank with people not a machine. If they are no longer going to have people there to help me I will bank somewhere else.

  Response from the owner

  Thanks so much for reaching out and taking the time to give us detailed feedback. All of our branches are staffed with representatives that are able to assist you with your financial needs. Our personal teller machines allow many members to complete common transactions independently, making our representatives more available for personalized service or questions. We'd love to discuss this with you further so we can serve you better next time. Please send us a message to [email protected] with your best contact information. Thank you!

• C

  Chuck Johnson
  5

  LGE Credit Union has taken care of my banking needs since the late 70's. They have seen me through young years and have always been by my side throughout helping my dreams come true with my business needs. I would hands down give them a 5 rating for their continued support to my life. THANK YOU LGE! Extraordinary service from Rodney Grizzle and Jan McNeese.

• C

  Chandler McRae
  5

  I went into the LGE branch to refinance my auto loan and had the pleasure of working with Myranda. She was very knowledgeable and helped me with every step along the way! Myranda is an asset to LGE and will be the reason I come back for more loans in the future!

• T

  Tanya B
  1

  ATM malfunction, cleary this is common with them, which means I can’t get my own money out of my account without a days worth of paperwork and correspondence explaining how THEIR machine malfunctioned and deducted money from my account when I went to make a withdrawal but then did not dispense the cash. Customer service representative was not helpful whatsoever in resolving. I am now going to have to find time today to go into the branch which defeats purpose and convenience of an atm. They should credit my money, than deal with their machines, no questions asked...if they find that I am lying (which I was indirectly accused of) than they could take further action, they can cleary see by my account history and information I have been a loyal customer.

• S

  Sheila Rolfe
  2

  My mother passed had to call for pay off on loan no office opened. The associate gave me the amount and took payment. Then started getting notices $1.19 PAST DUE. EVERY OTHER DAY. Called associate said I have to pay $15.07 to pay off. WOW. Then she wanted to argue. I did what I was supposed to do. Then she said manager will call back after they listened to call. Liar Liar is how I took this. For $15.07 you act like this. No way ever recommend this organization to any one.

• B

  Brittany Kreider
  1

  This review is not specifically for this LGE location, however the location I did go to did not have an area for me to review and this is the headquarter location. I've been a LGE member for years, and the location on Commerce Park Drive is a very nice location and I've never had any issue with it. However I work in Roswell area and this review pertains to the location at 1010 Mansell Road Roswell, GA 30076 On particular day I needed to withdraw cash to give to someone I know and it was an odd increment. I do not carry cash, ever - who does anymore? You go to a bank when you need to handle your cash. I'm stopped by a woman and told to use the ATM, I explain it's an odd increment and she simply tells me "Oh, we don't carry cash, you'll need to use the ATM. Sorry." What kind of bank does not carry cash? Are you kidding me? I could have saved myself my lunch break and went around the corner to the gas station and used an ATM there. Do not ever go to that location if you ever have to deal with cash, because apparently this bank doesn't understand the concept of cash.

• A

  Ashley A
  1

  Horrible customer service! I would not recommend this credit union to a family or friend. I would say that it’s consistently bad customer service, the whole term of my auto loan. Most employees are mad for whatever reason. I paid off the auto loan early so to at I wouldn’t have to deal with this bank anymore.

• M

  Minah Davis
  4

  The employees are great!. Very friendly... Their ATM is always broke or not working!! And do to my weird hours of work I am not always off in time to go inside to deposit money into my account. This really upsets me. I use a uber i need money on my card EVERYDAY... Fix it!

• D

  Daniel Crouch
  5

  I've been with LGE for almost 5 years. I opened an account during college at SPSU solely based on location but it's proven to be to be the best banking experience I've ever had. Before LGE, I'd been thrown around by 3 banks (regions, wachovia and BoA) and after a flustered bank conversation with a friend, I learned of LGE. You can't beat their 1% high interest checking (was 3% back when I opened!) and their over draft forgiveness is amazing when I slip up on the budget. The best part is the speed at which I can deposit a check- quickest has been in and out of the branch in just at 1 minute, and the slowest (peak time around ~4:30p or lunch) it still only took around 7 minutes. If you're tired of banks and their shenanigans, I'd highly recommend you check out LGE. Not only will you be supporting a great company, but you'll never have the worry of bad banking again.

• P

  Phillip Edwards
  1

  Buyer beware of the extended service contract company LGE sells through their auto loans. They are a rip off company. Spent $3400.00 on a warranty to have first two claims denied. Loan officer said it was a 5 yr 100K mile "bumper to bumper" warranty. There's more exclusions then parts covered I can assure you. Hard to believe LGE sells their product.