Level One Bank Ann Arbor Michigan S State St, Ann Arbor

Level One Bank Ann Arbor Michigan Reviews

• S

  Steve weiss
  1

  Level one bank will not help you should your card get compromised. They will tell you that another department handles x or y and give you a run around. There is no follow up with customers. No reason to do your banking here.

  Response from the owner

  Hi Steve. We are so sorry to hear about your card experience, and appreciate you letting us know. If you would like to talk with us further about your experience or if you need any additional assistance with this matter, please call Renee - VP, Retail Banking Area Sales Manager, at 248-871-0907.

• R

  Rachel P
  5

  We opened savings accounts for our kids and the whole team was wonderful! They were patient, kind, and helped educate the kids about their accounts and what saving can do over time. We are so happy with the personal service and attention we received then and ever since. We take small deposits in on a regular basis and they are helpful and patient every time we’re there. Thank you to all of you at Ann Arbor State Bank!

• S

  Sea Stronger
  5

  Five stars all around to Ann Arbor State Bank and mortgage officer Sean Breeden! I called Ann Arbor State Bank recently when I was shopping for a new mortgage. My realtor, Julia Brenner of ReMax, recommended that I go with a local bank rather than one of the big national names since most sellers consider it to be a much stronger pre-approval and would therefore strengthen any potential than we would make on a house (a very good thing in this tight A2 market). Wow! I was blown away by my experience. Sean Breeden was amazing every step of the way. He responded quickly, and patiently and graciously answered all of my many questions (at one point I think we had 22 emails going back and forth) and gave me such clear, direct information. I shopped other local banks as well, but no one came close to Sean's professionalism and expertise. He got me a fantastic interest rate and worked hard to help us close early. What is usually a very stressful process was, in this case, a wonderful experience. Thank you, Sean, and AASB!!

• E

  Erica Sawyer
  1

  This place is horrible. Their ATM ate my card for no reason and they literally could not help at all they said I had to contact my own bank to get a replacement card and couldn't get it out of the ATM!??!?! It makes no sense. Thanks for ruining my weekend. Terrible customer service.

• D

  Drew Hutton
  1

  Ann Arbor State Bank was the best. Level One Bank is the absolute worst.

  Response from the owner

  Drew, we appreciate you taking the time to share your feedback. We are sorry to hear you’ve had a bad experience. We’d like to learn more about the situation, please give our Market Development Manager, Matt a call directly at 734-418-0587 so we can look into it further.

• e

  ebo s
  1

  they are one bad bank they decline my purchase over the phone and I have lots of money in my account .