Lee Nissan Wilson

Lee Nissan Reviews

• J

  Jeff zaccari
  5

  Brought my car in on Tuesday Feb,4th for oil change, tire rotation and a factory recall on the backup camera. Mindy and Patrick were approachable, friendly and knowledgeable. A definite plus in having peace of mind when it comes to having work done on your car.

  Response from the owner

  Thank you very much for your business, and thank you for taking the time to share how GREAT your experience was. We are very proud of our entire Service Team and the excellent service they provide our valued guests. We are fortunate to have such an attentive and caring team. We look forward to providing you with only the BEST service throughout your ownership experience! Thank you again for the opportunity. Tait Fernstrum General Manager Lee Nissan (252)237-4400 [email protected]

• S

  SNG82
  5

  I received my Blessing from Lee Nissan of Wilson. I purchased a 2016 Nissan Maxima and the service was great, from BEGINNING to the END. Steve McDaniel greeted me with a friendly smile as soon as I walked in the door. He told me right away, "you are not leaving here without a car" and now I know, he is a man of his word. Steve helped me find the right car that was just right for me. Once I signed papers with Steve, I went into Tony's office (Finance Manager), he greeted me with a smile also and he was just as pleasant as Steve. I love my CUSTOMER SERVICE, I love my CAR and I will definitely give referrals. You don't meet nice, caring, helpful people at dealerships that often, so this is the place to go! Thank You Lee Nissan!

• L

  Loretta Atkinson
  5

  Everyone was nice and pleasant. We got immediate assistance as soon as we pulled in for our oil and filter change and tire rotation. Thanks and we will see you on the next 5000 mile service.

  Response from the owner

  Thank you very much for your business, and thank you for taking the time to share you experience on Google. It is fantastic to hear that you received immediate service in a nice and pleasant manner. We look forward to providing the same GREAT and efficient service at that next visit in 5,000 miles. Thank you again for your business and that 5-Star rating! Tait Fernstrum General Manager Lee Nissan (252)237-4400 [email protected]

• J

  Jannie Engel
  4

  Service department is the best in Wilson! I have an issue w/ a marketing group calling me while my car's in service, the caller say's they're calling from Lee Nissan (NYC area code) telling me they want my car. I went the Sales Manager and General Manager asking them to take me off the list, but the calls keep coming. Not only are the calls intrusive, the people on the other end are rude.

  Response from the owner

  Mr. Engel, Thank you for your business, and taking the time to share your experience. We apologize for the phone calls. We have made the necessary changes in our marketing dept. to eliminate future calls. We appreciate your candidness, and will continue to proved you with the EXCELLENT Service you have come accustomed to. Tait Fernstrum General Manager Lee Nissan (252)237-4400 [email protected]

• T

  Terry Horne
  5

  Where do I start because from the time we walked in everyone was super nice and helpful! My hats off to Bobby Richardson he is the man to buy a car or truck, SUV or what ever you are looking for. Jennifer was very helpful also. Lee Nissan has there stuff together right down to the salesman to the management staff. I received a much better price for my trade in. The whole experience was awesome! So buy locally just go to the right places and do your homework! #onehappywomanwithherrougesl#

  Response from the owner

  Thank you for sharing your experience! Please let us know if you need anything else!

• D

  Daniel Kimbril
  2

  I bought 2 vehicles from here and the experience was great! Even the site GM came to talk to me and they stayed late to make sure we were taken care of but the service dept is why I give 2 stars... I have a key fob that works intermittently I have brought it to them 4 different times two times they just changed the battery. This last time they my wife to come back when the tech that works on this is working(that's ok I understand) I come with a scheduled appointment I was told it's working now can't look at it. "Even if the issue is intermittent?" I asked asked he yes bring it back when it stops working altogether besides We can't look at it in this weather." It was slightly overcast!! I left thinking ok maybe this guy has a point I get to work and when I go to leave at 1am door won't unlock key fob not working AGAIN! I live 1 hr away and still haven't gotten it fixed...! Rude service. You don't pay for a new car to run only when it wants too why should I pay for a keyless entry that works when it wants too? Shameful.

• R

  Rebecca Manning
  1

  The sales department and general management has always been very kind and very helpful, but the service department persists to be the worst form of customer service I have ever seen. If you are a female or you have a vehicle older than this decade, do not bring your business to this service department because their answer will be "I don't know what to tell you". Thank you so much to the service department at Lee Nissan of Wilson for your uselessness.

• K

  Keke Crudup
  5

  The staff were really nice. They go above and beyond to help you out no matter what your situation is. I give this place 5 stars and the atmosphere is outstanding. If you are looking for a car I would come here.The best car lot I ever been to! I would recommend Erick or Alex they were awesome!!!!

• C

  Christi Mitchell
  5

  I enjoyed working with the entire team at Lee Nissan. Everyone that I spoke with was helpful, and the entire team worked together to make sure that I had someone available to assist for each step of my buying experience.

  Response from the owner

  Thank you for your business, and thank you for taking the time to share your experience. We are very happy to hear that the entire Sales Team worked together to ensure you had a GREAT purchase experience. We look forward to showing how the Service Team works together to provide an AMAZING ownership experience too. Thank you again for your business. Tait Fernstrum General Manager Lee Nissan (252)237-4400 [email protected]

• T

  Timothy Gough
  1

  Sales was great but the car had an ac problem which was Meant to be checked on their inspection before selling the car. Also a leak into the cabin that was not disclosed to me. I am on my own in terms of payment. Beware of after sales service.

  Response from the owner

  Mr. Gough, My name is Tait Fernstrum and I am the General Manager here at Lee Nissan. We regret to hear that you are displeased with your recent experience with us. Had we been aware of either issue, it would have been addressed in service. The vehicle was offered for sale "As-Is" and we do our best to diagnose and repair any problems upon our vehicle inspection. Neither the ticking sound in the HVAC system nor the aforementioned leak were noted upon our inspection, by the detail company, any subsequent test-drives, nor when the vehicle was purchased from us over a month ago. Had they been, we could have addressed it at that time. Please feel free to reach out to me directly to further discuss this matter. I can be reached here at Lee Nissan (252)237-4400 or via email at [email protected]. Thank you for your business, and I do apologize for any inconvenience. Tait Fernstrum General Manager Lee Nissan (252)237-4400 [email protected]