Lawyers Signature Settlements, LLC. Westview Dr, Frederick

Lawyers Signature Settlements, LLC. Reviews

• L

  Lindsay Brown
  5

  This was my 2nd time working with this title company and it was just as wonderful as the first time. Everyone was so friendly and professional; plus, they are dog lovers! Thank you, Lawyers Signature Settlement – would highly recommend.

  Response from the owner

  Hi Lindsay, we are so thrilled to hear you were so pleased with your experience. Yes, we are most certainly dog lovers! :) Thank you so much for taking the time to share this with us and the community. We look forward to serving you again in the future!

• C

  Caitlin Harris
  5

  We finished our refinance at Lawyers Signature Settlements and they were so easy to work with. This is the second time we have worked with them now. They are knowledgeable, responsive and willing to help ensure that you understand everything. Thank you so much for helping us!

  Response from the owner

  Dear Caitlin, thank you so much for your wonderful review. We are so grateful for the trust you put in us, and we are so happy to hear of your positive experience.

• S

  Scott Jackson
  5

  Came here to sign for my closing of my refinance for my home. Staff was super friendly. The adjustment that they have made with barriers for social distancing. Hand sanitizer is readily available and you have the option to sign in your car or wait until the room is available for you. Great experience

  Response from the owner

  Dear Scott, thank you for sharing your experience here with us and the community. We're grateful for the opportunity to handle your real estate needs, and we look forward to working with you again in the future.

• B

  Brock Chapman
  5

  We trust Lawyers Signature Settlements with many of our clients who need a reliable, trustworthy, and flawless closing experience. They've handled all of our short sales for us and succeeded on each one. Katrina and her team are the best! We do a lot of transactions with them every year and RARELY if ever is there a mistake made. Compared to other title companies I've worked who can't get the numbers right, we love Signature Settlements.

  Response from the owner

  Dear Brock, thank you very much for your positive review and for trusting us to handle your real estate needs.

• M

  Ms JL
  1

  I would not recommend this company. The processor emailed sensitive information including social security numbers, my mailing address was completely wrong on all documents, they withheld an excessive amount for water escrow even after I brought it to their attention, and they had the actual final water bill amount. They only agreed to reduce it by $100 which was still excessive. They refused to remove fees that I should not have been charged until my agent contacted them. I was unable to attend settlement in person due to being in another state. They did not attempt to make any arrangements for me to meet with a local notary or even mail me the documents. When I inquired if they would be mailing me the documents I was informed that it would be an additional charge to me. They expected me be able print 25 documents on legal paper and find my own notary (during a pandemic). Poor customer service and unaccommodating

• J

  James Eddins
  5

  The attorneys and staff at Lawyers Signature Settlements are very competent and professional, but also courteous and friendly. They make the usual drudgery of completing a real estate transaction less so. I highly recommend using their services.

  Response from the owner

  Dear James, thank you for your kind review. We are so glad your experiences with us have been positive, and we appreciate you sharing this here.

• H

  Hector Chicas
  5

  Signature Settlements made my closing a very pleasant experience. From the beginning the team stayed in contact and guided me through the process which included providing a lot of information but they made it easy on me. We settled the refi home loan in a little bit more than an hour. The cost was very reasonable and I would definitely recommend it to all my friends.

  Response from the owner

  Dear Hector, thank you for this extremely positive review. We're so appreciative of the trust you put in us, and we look forward to working with you again in the future.

• J

  Janelle Harwood
  5

  This title company is the best in the area. They go above and beyond every step of the way. They work at lightening speed and do whatever it takes to help every step of the way. My clients love them and we are so fortunate to have them in our area. My clients prefer to travel to them no matter the distance because they have such a good reputation and are highly trusted.

  Response from the owner

  Dear Janelle, thank you so much for taking the time to leave this wonderful review. We are so grateful for the trust you put in us to handle your real estate needs!

• J

  Joel Smart
  1

  These folks were not my choice for closing but the buyers.....Lawyers held $5,000 in escrow and it was insane how difficult it was to get the release. They kept saying it was released, in the mail - Its now been two weeks and still telling me it will be sent today. That's three times it was sent, Really Get it together!!!!

  Response from the owner

  Mr. Smart, We are sorry to hear about your experience, but would like to take this opportunity to clarify what took place. Buyers and sellers frequently request that title companies hold funds in escrow after settlement, often for post-occupancy security deposits. We provide this service strictly as a courtesy. We do not release deposits until we are notified by the parties to the transaction that we are to do so. In your complaint you state that you had been waiting for two weeks for your deposit to be released, and had been told multiple times that a check had been placed in the mail. However, our office was not notified by any parties to the transaction that the funds were to be released to you until late in the day on Friday the 6th. The request was passed to our post-closing team on the morning of Monday the 9th. At that point we do have checks and balances that take place before we release funds. In your situation, as was communicated to you already, our office did take time to confirm with other parties that the funds were to be released to you. That process did cause the funds to not be set for release until Tuesday the 10th. On Tuesday, the check was cut to you and was ready to be picked up by our mail carrier on Wednesday as he had already picked up mail on Tuesday. On the morning of Wednesday the 11th we received notice that you were frustrated by the delay in the release of your funds. This was a surprise to us considering the short period of time that had passed since we received the request. Upon research of this issue, we have been informed that the parties who were requesting your funds to be released had not been contacting our office, but in fact had been mistakenly contacting another office that you had worked with. Respectfully, your statement that it took two weeks for the release to be sent is not correct. We had a check ready to be sent to you in two business days. As for the statement that you were informed that your check had been mailed three times, that is also not correct. Our office did not inform anyone of this check being mailed out until we were contacted Wednesday morning. Our typical procedure is for checks to be mailed unless otherwise directed. At that point we did let you know that we could stop the check from being mailed and offered to send a wire to you as a courtesy so that you would receive the funds more quickly. You instead requested the check to be sent to you by FedEx, which we gladly agreed to do as a courtesy and at no additional cost. While we understand and empathize with your frustration that you were repeatedly informed that your check was being mailed out for two weeks, your frustration has been misdirected. Please do not hesitate to contact management to discuss further.

• T

  The Clean Dr.
  5

  The staff at LSS really know what they are doing. Not only are they quick and efficient at their jobs, they are also professional through and through. I have seen how they have bent over backwards for their clients in order to make sure they are happy. Lawyer Signature Settlements is THE settlement company to use! I would highly recommend to anyone who is purchasing a home and appreciates exceptional customer service. Not only do they serve the settlement needs of clients in Maryland, but they also serve those in Pennsylvania, Virginia and West Virginia.

  Response from the owner

  Dear The Clean Dr, thank you very much for this wonderful review and 5-star rating. It means so much to know your experience with us has been a pleasant one. We hope to serve you again in the future!