Knoxville TVA Employees Credit Union Maynardville Pike, Knoxville

Knoxville TVA Employees Credit Union Reviews

• B

  B B
  1

  If I could give 0 stars thats what I would give the Halls branch on Maynardville Highway. The manager is very rude and talks down to people like they are dirt up under her feet. We have been members of this bank for a long time but are considering taking our business elsewhere.

  Response from the owner

  Hello, please send your best contact number to [email protected], so a manager can look into the situation.

• B

  Benny Ford
  5

  I have been with knoxville employee credit union for a several years now and i don't think I'll ever change banks. They will do anything and everything they can to see me and you succeed with our finances. I took out a small personal loan to pay a few credit cards that I just couldn't seem to get ahead of. Megan MAYO thank you for all your help and advice. Thank you for making it simple and easy process for me and thank you TVA Employees Credit Union for helping me with the lowest APR Personal loan to finally get back ahead of the credit card companies. In the end they saved me a small fortune in interest. Best bank in town in my opinion.

  Response from the owner

  Hi Benny. Thanks for taking the time to tell us about your experience. We will be sure to pass along your kind words to Megan and her manager. We appreciate you being a Member with the Credit Union and look forward to many more years of financial success with you!

• B

  Brenda Lovelace
  5

  Absolutely the most wonderful attention I have ever had at a bank. Have been there for 20 years and they have guided me through some tough times. They are friendly beyond measure. Helpful to the end. Can't say enough about every experience that I have had there.

  Response from the owner

  Hi Brenda, Thanks for the 5-star rating! We truly appreciate you being our Member!

• A

  Adriana g.
  5

  I called to get information about how to make a payment for a loan and I am beyond grateful to have had Sheila as the employee to speak to. She was very kind, understanding, patient, and well educated. She helped me through every question I had. Need more people like her!

  Response from the owner

  Hi Adriana, thank you so much for sharing your experience and your 5-star review! We will be sure to let Sheila's manager know about your kind feedback. Thank you for being a Member!

• m

  mitch foster
  5

  Megan was Fantastic !!! She done more than was expected to complete my CSR needs, I will return to her the next time I go to the union.

  Response from the owner

  Hi Mitch. Thanks for taking the time to leave us a review and sharing your experience with us. We appreciate you and your Membership and look forward to serving you in the future. Have a wonderful weekend.

• M

  Mandy A.
  4

  My experiences with TVA Credit Union have mostly been positive with a few exceptions of long waiting times in line. My biggest complaint about the Halls Branch is they close early on Wednesdays which is a very major inconvenience for me personally. Plus they are closed on Saturdays.

  Response from the owner

  Hi Mandy, we appreciate your feedback, and we will pass along this message to our team. Thank you for being our Member!

• W

  Wayne Hopkins
  1

  I have been out of work sence march 2020 lost my car do to not being able to work because of my disability. still waitting for disability to be approved.made my payment as long as i could by doing flea market stuff then COVID hit. Got my first stimulus check, and paid one last payment. Because of COVID what money i was able to get i had to be use to pay other bills. wasn't long after they came and got the car. Left us with 191 dollars in the account .they sold the car and left me with the 2000 dallors left to pay.so i got the 2nd simulus 1200 dallors.Tva desided they need the hole stimulus and every last dime i had to my name. I called them on dec 30 2020 and talk to them and tried to make payment arrangement and they told me someone from higher up would call me back.i never heard a word. Pretty durty if you ask me.they wont get another dime from me.

• D

  Danny
  5

  I have been with Tva for several years now. This branch is the branch that I use. My experience with Tva amazes me. From auto loans to buying a house it has been a breeze. The process of buying my house with them was amazing. The mobile app is amazing. Im glad that I chose TVA.

  Response from the owner

  Danny, we truly appreciate your 5-star review and we are honored you chose to be a Member with us! Thank you so much!

• J

  Johnny Dalton
  1

  Terrible place I do not recommend. they charged me an over draft fee of $32.00 for something that wasn't suppose to be charged to begin with and basically told me it wasn't their problem to refund the overdraft after I got the original charge of 14.65 fixed. DON'T RECOMMEND THIS PLACE THEY ARE A TERRIBLE COMPANY.

  Response from the owner

  Hi Johnny, We apologize your experience has caused you frustration. We strive to provide Members great products and services to better accommodate them and their lifestyles. If you would like to speak with someone further about your experience, please call 865-544-5400.

• A

  Allen White
  2

  I have dealt with many banks through the years, especially Credit Unions. The staff are friendly, but I would not call them a Credit Union, Credit Unions do not have ridiculous charges like a regular corporate owned bank, they are more like a corporate owned bank than a credit union

  Response from the owner

  We would like to talk to you to learn more on how we can help. Please contact us at [email protected].