Klein Auto W Madison St, Clintonville

Klein Auto Reviews

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  Tracy Laude
  5

  Thanks to Cody Urban for being a great salesman! He listened to what we were looking for in a vehicle and found exactly what we wanted which is a big positive especially during these crazy times. Yes, we would definitely recommend him!

  Response from the owner

  Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Klein Chevrolet Buick Team

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  Tiffany McGraw
  5

  Thanks to Rick and Josh for helping me find the perfect vehicle!! I love my jeep and never thought I’d ever own one, there very helpful with many options and help you find the perfect match! Thanks again Guys

  Response from the owner

  Thank you for leaving us this review, Tiffany. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Klein Chevrolet Buick Team

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  Dawson Cutright
  2

  Do NOT buy from these guys. Bought a 2020 Jeep Gladiator with about 16,000 miles on it. They are poor communicators and do not disclose all the problems on the car. We were informed about the gash in the fender. But no one said a thing about the dent in the rear driver side door, rear bumper gash, driver side mirror scrapes or the 100s of minor chips on the clear coat. Just an awful way to do business. Insanely disappointed after reading all the “amazing” reviews online. Love the car, but the condition is not even close to what they said it was.

  Response from the owner

  Thank you for taking the time to share your recent experience at Klein Chevrolet Buick. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Klein Chevrolet Buick Team

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  Brandon Mckeever
  5

  Brad makes the buying process very simple and easy. Helped me get all the accessories I wanted. And even had the vehicle ready the next day for pick up.

  Response from the owner

  Congratulations on your new vehicle, Brandon! Thank you for taking the time to write about your experience. It's great to know Brad and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Klein Chevrolet Buick Team

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  David Lenz
  5

  Very friendly easy to work with. Jeff answered all my questions and took care of everything. This is will be my 2nd ram that I have bought from Klein and will be coming back again.

  Response from the owner

  We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Klein Chevrolet Buick Team

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  tonya van den bloomer
  5

  Jeff was great to work with! Found me the perfect slightly used vehicle to fit my needs! I love my new Hyundai and would definitely recommend the friendly staff at Kleins. Everyone was so helpful and the finance guy (can't remember his name) was great to!

  Response from the owner

  We cannot thank you enough for your wonderful review of Klein Chevrolet Buick and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Klein Chevrolet Buick Team

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  Karen Knaack
  5

  Brad Cupp was great at getting me used to my new equinox showing me all the details would recommend

  Response from the owner

  Karen, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Brad went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Klein Chevrolet Buick Team

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  Kim Kudronowicz
  5

  Cody and Aaron were very courteous and helpful. I will definitely consider Klein Automotive for future car buying.

  Response from the owner

  Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Klein Chevrolet Buick Team

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  Judy Becker
  5

  Our family has been buying vehicles from Klein's for 45 years. From the first - Chrysler Cordoba with the Corinthian leather seats to today when I picked a my new car - the whole team has offered nothing but the best customer service. Can't thank you all enough!

  Response from the owner

  Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Klein Chevrolet Buick Team

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  Cindy Riopelle
  5

  This was the first time buying a vehicle on my own, Cody was so helpful and understanding he is a wonderful sales person,

  Response from the owner

  Cindy, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Cody's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Klein Chevrolet Buick Team