CoVantage Credit Union Drive Up S Main St, Shawano

CoVantage Credit Union Drive Up Reviews

• L

  Leah Karlson
  1

  It’s not common knowledge for everyone to know that you have to push a button when you pull up. I was sitting in line for minutes while other people were going through the lanes and pulling up behind me, finialy someone came on the mic and asked if I needed help and I said yes then with an attitude she replied well you didn’t send up the tube. I was like I just had a question and she snaps back again that I need to push the button if I want help. Well maybe you guys should have a sticker saying push the button if you need assistance because how would I have known that I’m supposed to contact them after I pull up at their window, obviously I need help if I pulled up.

  Response from the owner

  Leah, I am sorry that our service didn't live up to your expectations! I have shared your suggestion to add a sticker to push the button for assistance with our management team.

• A

  Alan Bowman
  5

  Used them for years. They always save me a buck here and there. And when they cannot I find it elsewhere. But they recently gave me a mortgage refinance with some debt put on top and still lowered my monthly payments so thank you! Also they cut the APR by 7%!!! It’s only set for ten years but the solution would be to refinance again after ten years because I don’t know where the interest could go. But thanks! Great job! The loan process wasn’t bad. Your employees had a couple issues but because there is so many different options. Just read the fine print to make sure your getting what they say they’re offering!

• C

  Connie Sell
  4

  Very slow today. Overall very satisfied with cu been a member since 2004

• D

  Doug Egdorf
  2

  Frequent difficulty with logging in to check balances. Very frustrating!