KeyPoint Credit Union E Calaveras Blvd, Milpitas

KeyPoint Credit Union Reviews

• A

  Amber Thompson
  1

  I have been with these people since either 17 or 18. They started off alright. Hit rock bottom in customer service. Then power dug a 15' grave. Jumped in and swam to the earth's core. In the process of closing my acct. Horrible example of how incredible a credit union can be.

• M

  Michael Geter (DebtUturn.com)
  5

  Keypoint Credit Union was the only lender who would give me financing for my 2014 Ford Focus back in January of 2014. After that I decided to do all of my banking and finance with them. They are awesome.

• _

  _rann
  1

  The customer journey is so bad I really want to give this a zero but I can’t so I will give you one but I’m super Duper disappointed with this location It's my first time at this location I got ignored didn’t know where the employees were I had to stop the associate and asked questions she rushed through her answer as if she was in a rush to do something I left Chase Bank because I thought a credit union had amazing service boy was I wrong looks like I have to check into switching To a different credit union since I was just standing there not knowing what I was to do I ended up leaving thankful I have the day off so I could see what credit union I’m going to

  Response from the owner

  Thank you for your feedback and our apologies for the negative experience. We have addressed this with branch management to make the necessary improvements.

• H

  Hunter Vapes
  5

  Good credit union to use for certain banking needs that I couldnt get elsewhere (free checking acct), and they have the usual list of available retirement accts and whatnot.