KeyBank E 17th St, Idaho Falls

KeyBank Reviews

• B

  Brett Berezay
  1

  They are the worst bank I have ever been too. I signed up for one account and was under the impression I was in that account just to find out I have been on account with all of these rules and stipulations. I wanted my account to be set up with 0 chance for a over draft. I told them even if I was a penny short I wanted them to decline the charge come to find out they had me in a account that had checks and I didn’t want checks nor do I use them. For your sanity sake bank anywhere but here. They are swindlers and if I could give them a lower rating then one I would. On top of everything listed above they have hidden charges they don’t tell you about such as a paper fee for your statements. Worst bank in all of Idaho falls!!!

  Response from the owner

  Hello Brett: You sound frustrated and I'd like to know if there's anything I can do to help. If there is, please send an email to [email protected] including your phone number so I can give you a call. ^KeyBank Customer Care

• W

  WolfWhistleWooWoo
  5

  I love this bank. Personal service, friendly and helpful tellers, easy banking plans, and a lot of extra perks. The Ammon branch is particularly amazing, I really enjoy their kindness and willingness to review account info and explain things. I highly recommend Key Bank!

• J

  Jeni Beseris
  1

  I have never been to a more stingy unfriendly lack of customer service bank in my entire life! This establishment is across the street from my work and I would rather drive across town to another bank to do business because my experience with them has been so terrible!

  Response from the owner

  Hi Jeni, I'd like to gather more information on your branch feedback. If you don't mind sharing please send more information to us at [email protected] please provide your full name with contact phone number and zip code with your response if you'd like to get in touch. ^JL

• D

  Doug Coltrin
  5

  Key bank is the best bank I have ever dealt with. They have done everything they could to help me on many occasions. I would not hesitate to recommend them to anyone.

• A

  Aaron Tolson
  5

  Our local branch has been really good to us.

  Response from the owner

  Glad to hear it, Aaron! Thanks for the great review and let us know if you every need anything. ^ JK