KeyBank Andover Park, Seattle

KeyBank Reviews

• T

  TL Doctor
  1

  They tried their best not to cash my check, even though my employer started a partnership with them. Seems all the negative reviews are true, different treatment based on your skin color

  Response from the owner

  Good Morning, we would like to look into what happend for you. Please email your full name, billing ZIP code and phone number to [email protected] and reference case# 67894. Our Escalation Team will call you within 2 to 3 business days. Thank you.^CH

• V

  Vics TV
  5

  Olga was a amazing Teller and very helpful and knowledgeable I recommend Here if you come to go to her, wouldn’t given her a five star if she wasn’t just that good!

  Response from the owner

  Hi Vics, Thanks so much for taking the time to provide a 5* rating and review, we really appreciate it. Let us know if you ever have any questions/concerns, we're happy to help. ^LH

• A

  Andrew Mayne
  1

  I opened my account at this branch and the banker who helped me was very courteous and polite. Five stars so far. That was over a year ago, and as I said I was opening an account. Subsequently each and every banker at this branch I've spoken with, up to and including the branch manager, has been remarkably unhelpful and uninterested. Minus three stars. It is quite perplexing that someone representing a bank, not a customer service representative over the phone, but an actual banker, has apparently forgotten that such bank's existence and success depends upon its customers. It is also unsettling to be answered with indifference and unprofessionalism regarding concerns you have about your personal bank account. We are now at zero stars. Thank you.

• T

  Teresa Mazariego
  5

  I am a new customer to Key Bank, I opened a savings account , they all were kind and so wonderful to me, I Bank at the one in South Center and the Ladies are great there, I am sure the men are too but for some reason every time i go there are only women there , I hope everyone remembers tellers have to follow rules, they do not get to pick and choose what customers to help, so if you leave a poor review because they cant cash your check for any reason, that has no reflection on the wonderful service, the tellers do not own the bank, they just work there like you and I have jobs , so dont take the bank rules and regulations out on them, they just follow policy like everyone else, I think KeyBank is great no pressure to open a checking account , and my favorite no emails , you dont get bombarded with all this nonsense or sell your information, like so many business do, thanks Key bank for taking care of a happy customer

  Response from the owner

  Hello Teresa, thank you for your feedback! We appreciate you letting us know. Please do not hesitate to reach out if we can be of assistance. Happy to help! Thank you.^CH

• J

  John Slyfield
  5

  Very helpful tellers. Helped answer my questions about my new account and started to get to know me as a person :)

• S

  Shelley Boyle
  5

  Always helpful. Was thorough in explaining policies and procedures.

  Response from the owner

  Hi Shelley,, Thanks so much for the 5* rating and review, we really appreciate it. Let us know if you ever have any questions/concerns, we're here to help. Have a great day!! ^LH

• L

  La Niña
  1

  This is a terrible bank I would give zero Stars if I could all of the staff are incompetent and extremely unhelpful do not waste your time or money at this location or this branch

  Response from the owner

  Hi Nina - can you let us know what happened that makes you feel this way? We are always looking for ways to improve our services and provide the best experience to our clients. Please let us know if there is anything we can do to help. ^ JK

• S

  Sofia Maxin
  1

  Went in try to open account was denied just color of your skin

  Response from the owner

  Hello Sofia, please email additional information on what happened to us at [email protected] case 37223 reference, including your full name with a contact phone number and zip code, so we can have this addressed. Thank you. ^JL

• D

  Dwight W
  5

  On Friday open til 6 , Sweeeeeet

  Response from the owner

  Hi Dwight! Glad to hear that our hours suit your needs! If you need any assistance please let us know. ^PG

• M

  Meagan Stover
  5

  Very friendly and has notary services!

  Response from the owner

  Thanks for the 5 star review, Meagan!! We're glad to see you've enjoyed visiting this branch. ^ JJ