KeyBank Bank St, Burlington

KeyBank Reviews

• T

  Tanner F
  5

  As a mortgage lender, KeyBank goes above and beyond for their clients. Zach is a pleasure to work with. Very easy going and willing to answer questions whenever they need to be answered.

  Response from the owner

  Tanner -Thank you for the kind words. I'll be glad to share these kudos with Zach's manager for you. Have a nice day! ^CS

• S

  Scott A
  1

  Set up a lockbox in 2015, at the same we also set up auto bill-pay for the lock box from the Key Bank checking account... For a year and a half they keep not billing us and then threatening to send us to collections. Jan 2017: We're done. Took everything out of the lock box and closing out.

  Response from the owner

  Scott: I'm sorry to see this. Is there anything I can help you with? Please send us an email to [email protected] and include your phone number so we can give you a call. ^KeyBank Customer Care

• M

  M N
  1

  I didn’t think this bank could get any worse, but it has! Please do yourself a favor and do not bank here or use them as a lender. They are so unorganized, unprofessional and lack empathy for their customers. I have been lied to so many times by these people, i have lost count at this point!

  Response from the owner

  Hi Maisie, sorry to see you feel this way. What happened? Email us at [email protected] including your full account name with a contact phone number and zip code. Thank you. ^JL

• J

  Jeffrey R
  1

  If you don't have an account there they wont even help with cash, coin exchange. People are kinda snooty but ATM is fine

  Response from the owner

  Hi Jeffrey - we're sorry for any poor experiences you've had with this location. Please know that there are some services that can only be performed for clients for security reasons. ^ JJ