KeyBank Eastern Blvd, Canandaigua

KeyBank Reviews

• S

  S
  1

  Will never get a loan from key bank. Felt coerst into giving them money with the promise that things could still be adjusted to my requests before finalizing paperwork but that was a lie. Constantly butted heads with Tony the loan officer who never answered the questions I asked but would talk around in circles. Ended up taking his advice and took my business elsewhere. Only regret is that it cost me $500 to learn this lesson. Beware and make sure you completely understand what you are agreeing to if you decide to do business with them. 1/6/20 Thanks for taking the time to hear my complaints but not resolving my issues with your bank.

  Response from the owner

  S, I’m sorry to hear you had this experience, please share additional information on what happened and verify branch location? Send to [email protected] including your full name with a contact phone number and zip code. Thank you. ^JL

• R

  R Sy
  2

  A one week hold on checks - when I’ve had the account for a long time - and have never bounced anything. Are you kidding me? My other bank makes $100 available the next business day, $500 the next day and I’m not sure when the remainder is put in. Key bank doesn’t put in anything? What’s up with that? Actually, I was told it depends on the back of the house, that they have no set protocol. I guess it’s time to go down to one bank and save the hassle. Would’ve been a hell of a lot faster to just cash the check then deposit it to key!

• m

  macluvva
  4

  Great branch with great service. Comfortable interior layout and a cool looking exterior.

  Response from the owner

  Hi, thank you, for the branch experience feedback. Use the red key. ^JL