KeyBank Jorie Ln, Keizer

KeyBank Reviews

• R

  Reggy Forman
  1

  Any place that refuses to allow customers to use the restroom is inhumane especially a place like a bank. Not even near man roads so it’s not like they can even use the homeless excuse (which isn’t a valid one). P.s credit unions are better.

  Response from the owner

  Hello Reggy, thank you for getting in touch. We do not allow non-clients to use restrooms for security reasons as they are in a non-public area. We apologize for any inconvenience. Thank you.^JL

• D

  Dayne Graham
  5

  This branch is great! The ladies at the front desk are always nice to chat with and get everything done quick! I've had times where there has been a bit of a wait, but nothing that long ever, can't help when people all come in at the same time and the drive thru fills up.

  Response from the owner

  Hello Dayne: Thanks for the kind words, they are greatly appreciated. I have forwarded this info to the branch, I'm sure they'll be happy to see this. Have a great day!! ^LH

• G

  Gil G
  1

  As far as banking with key bank everything is great but I wouldn't recommend you working with Nicholas Schomus on a house refinance because he will work with you for 6 months and at the end he will walk away and will not call or answer a text just to let you know that he can not help you anymore, very unprofessional.

  Response from the owner

  Hi Gil, I’m sorry to hear you had this experience, if he would like to send us your full name with a contact phone number and zip code to us at [email protected] I will forward for review. Thank you. ^JL

• C

  Corben Standish
  5

  Great service, I haven't had a bank account in years and Colby made the whole process really easy. Thanks guys!

  Response from the owner

  Welcome to Key, Corben! We're glad to hear that the process was easy and enjoyable for you. Let us know if we can ever do anything for you. ^ JJ

• P

  PATTY JO CURLER
  3

  Guy slow as 'H' poor attitude and he needs to wear his face mask the correct way and not halfway hanging off his face

  Response from the owner

  Hi Patty - we're sorry to hear about this poor experience. If you send us an email at [email protected] with more information we'd be happy to look into it. ^ JJ

• Z

  Zachary Irvin-Hayward
  1

  Arrived about 20 mins before it says they close and they've already locked the doors and went home. Very unprofessional.

  Response from the owner

  Hi Zachary, nearly 8,300 KeyBank employees from Alaska to Maine rolled up their sleeves yesterday for our 29th annual “Neighbors Day." Select KeyBank branches closed in the afternoon, so employees could help out on a variety of community projects. Sorry for any incontinence this may have caused you. ^JL

• D

  Dad Zookeeper
  5

  Always been really friendly and helpful. Never had any problems.

• S

  Stephanie Cooke
  5

  Nice at the drive thru tube service.