KeyBank E Lake Sammamish Pkwy, Issaquah

KeyBank Reviews

• A

  Angie Cofield
  2

  Walked in to open a savings account- they were short staffed and so the person that was helping me kept getting interrupted by the Personal Banker for help with things. Never once did the Personal Banker acknowledge me and apologize for interrupting. I was wanting to schedule a financial wellness appointment for another time but being that it would most likely be with that Personal Banker I opted to leave. Accomplished nothing during the 30+ minutes I was there. It doesn’t feel good to not be seen and to be treated less than.

  Response from the owner

  Angie, I’m sorry you had this branch experience. If you would like to share additional information on your experience? Please send to [email protected] including your full account name with a contact phone number and zip code. Thank you. ^JL

• m

  mina saedian
  5

  All I can say is thank you so much for great customer service. Kenneth and Sherwin helped me to apply and get my first credit card. I am so excited.

• D

  Dhiren Vyas
  1

  Bad customer service through my account opening. When I went to this branch, the banker was rude as he didn’t like I have concerns with their services. Then, he was just chatting with other staff.

  Response from the owner

  Thank you for letting us know, Dhiren. I'll pass along your feedback to the proper management. Let us know if you need anything else. ^CS

• s

  sierra allen
  1

  Worse customer service ever. Teller has a major attitude problem everytime I'm there. Do yourself a favor and go to the two other keybanks in issaqua.